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Configuring the cdr log – Reliant Octel 200 and Octel 300 Message Servers PB6001401 User Manual

Page 320

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Installation and Maintenance Volume

Octel Overture 200/300 Serenade 3.0

PB60014–01

For digital networking entries, this column contains the actual voice length of the message for

NTMSGD

and

NTMSGN

entries and is always

0:00.0

for an

NTOUTC

entry.

.

Consider the following about entries in the

DURATN

column:

-

If the message-server time is modified in UPDATE (

MODIFY DATE

), the durations logged for

calls in process at that time will not be correct. When the time is changed because of daylight
savings time, the duration logged for calls in process is correct.

-

The maximum duration that can be logged is 24 hours. For example, a call that lasts 25 hours
would show a duration of 1 hour.

-

MAILBOX. The

MAILBOX

column lists the number of the mailbox involved for each transaction

type (

XACTIN

). For example, the mailbox listed for a

LOGON

transaction type is the mailbox

entered. The mailbox listed for a network transaction type is the creator’s mailbox. The mailbox
listed for a

CALPA

transaction type is the mailbox originally called.

-

COS. The

COS

column shows the number of the incoming port/trunk group, which is logged only for

integrated call records. Refer to the Call Detail Records, Display Filters section, in this chapter.

-

CALLER. In the

CALLER

column, the caller’s mailbox number is logged only for integrated call

records. Refer to the Display Filters section.

The following two columns are displayed by expanding the screen width to 132. When defining the CDR
transactions within the

LOG

command, define

L [LEN]

to be 132 (

L 132

) to display these columns:

-

DESTINATION. The

DESTINATION

column lists the numbers entered for pager outcalls and

fax-delivery attempts. The entries represent the location names as defined in the LOCATION Table for
network outcalls or the identification string of the sending fax machine for a

FAXRCV

transaction type.

-

RTE. The

RTE

column lists the route numbers for network outcall attempts. The

RTE

column

represents the voice-port allocation for

FAXSND

,

FAXRCV

, and

FAXEDT

(logged by fax channel

only) transaction types. For digital networking entries, the entry in this column is always

1

for

a

NTOUTC

transaction type.

Configuring the CDR Log

Until the CDR log is configured to save the transaction records, no records are saved. To save transaction
records, use the

LOG

command to save the combinations of transaction types and status values. The

transaction type indicates the specific type of calling event to be logged (for example, call to a mailbox,
call to a personal assistant). The status indicates what happened when a call was placed or a message
delivery was attempted.

Use the

LOG

command as follows:

-

Modify the specific transaction-type and status-value combinations used to save transactions in the
CDR log.

-

Display specific transaction-type and status-value combinations established, as well as the entire log.

Modifying CDR for Transaction and Status

To begin recording call detail records, the desired combinations of transaction types and status options
must be enabled. All transaction types and status values can be set, or specific types of transactions and
status values can be set.

.

Setting type and status combinations only determines the records that should actually be saved in
the log. Some type and status combinations might not be valid, but setting them has no effect on
the log file, because they would not occur.