Echelon LonMaker User Manual
Page 6
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Preface
The LonMaker and LonPoint Plug-In ReadMe files provide descriptions of known problems and their
workarounds. To view the LonMaker Turbo Editions ReadMe file, click Start, point to Programs,
point to Echelon LonMaker, and then select LonMaker Read Me. To view the LonPoint ReadMe
file, click Start, point to Programs, point to Echelon LonPoint Software, and then select LonPoint
Read Me First. You can also find additional LonMaker and LonPoint information at the LonMaker
Web page at
If you have technical questions that are not answered by the documentation, on-line help, or LonMaker
Web page, you can get technical support from Echelon. Your LonMaker distributor may also provide
customer support. You can also enroll in training classes at Echelon or an Echelon training center to
learn more about how to use the LonMaker tool.
To receive technical support from Echelon for the LonMaker tool, you must register your copy with
Echelon and you must purchase support services from Echelon or an Echelon support partner. See
www.echelon.com/support
for more information on Echelon support and training services.
There is no charge for software installation-related questions during the first 30 days after you receive
the LonMaker CD.
You can obtain technical support via phone, fax, or email from your closest Echelon support center.
The contact information is as follows:
Region Languages
Supported
Contact
Information
The Americas
English
Japanese
Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free): 800 258 4LON
(258-4566)
Phone: 408 938 5200
Fax: 408 790 3801
Europe
English
German
French
Italian
Echelon UK
16, The Courtyards
Hatters Lane
Watford
Herts. WD18 8YH
United Kingdom
Phone: 44 0 1923 430200
Fax: 44 0 1923 430300
Japan
Japanese Echelon
Japan
Holland Hills Mori Tower, 18F
5-11-2 Toranomon, Minato-ku
Tokyo 105-0001
Japan
Phone: 81 3 5733 3320
Fax: 81 3 5733 3321