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Dell POWEREDGE M1000E User Manual

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Fabric OS Command Reference

909

53-1001764-02

supportSave

2

-k

Specifies that the supportFtp auto file transfer configuration transfer only
core and FFDC files in noninteractive mode.

-u user_name

Specifies the user name for the FTP or SCP server. This operand is optional; if
omitted, anonymous FTP is used.

-p password

Specifies the password for the FTP or SCP server. This operand is optional
with FTP; if omitted, anonymous FTP is used.

-h host_ip

Specifies the IPv4 or IPv6 address for the remote server.

-d remote_dir

Specifies the remote directory to which the file is to be transferred. When
saving to a USB device, the predefined

/support

directory must be used.

-R

Removes all core files on the CP and BP. This option cannot be used with any
other options.

-l protocol

Specifies the transfer protocol. Valid values are FTP or SCP.

If you plan to use secure copy (SCP) to transfer files, it is important to test the
supportSave command prior to its use with various SCP-mode services.
Because the supportSave command makes several access requests to copy
files, it is important that the SCP-mode service be configured so that
passwords are not required for each attempted transfer by the supportSave
command. Failure to configure the service correctly may result in significant
delays in obtaining transferred output from the supportSave command.

When using secure copy (SCP), supportSave may create a directory specified
by the -d option if it does not already exist and the parent directory has the
appropriate permissions. Use of FTP requires the directory to exist on the
remote server.

-U

Saves support data to an attached USB device. When using this option, a
target directory must be specified with the -d option.

-t timeout_multiplier

Extends predefined SupportSave timeout values by the value of the timeout
multiplier. Use this option to repeat the supportSave operation when
supportSave completion indicates that one or more modules timed out
during the process. For example, -t 2 doubles the timeout values for each of
the SupportSave modules. Valid multiplier values are 2-5. The default is 1.

Examples

To save RASLOG, TRACE, supportShow, and other support information to an FTP server in
interactive mode:

switch:admin>

supportsave

This command will collect RASLOG, TRACE, supportShow, core file, FFDC data

and other support information and then transfer them to a FTP/SCP server

or a USB device. This operation can take several minutes.

NOTE: supportSave will transfer existing trace dump file first, then

automatically generate and transfer latest one. There will be two trace dump

files transfered after this command.

OK to proceed? (yes, y, no, n): [no]

y

Host IP or Host Name:

192.168.126.115

User Name:

admin

Password:

Protocol (ftp or scp):

ftp

Remote Directory:

/temp/support