Dell POWEREDGE M1000E - Manual (Page 940)

908 Fabric OS Command Reference
53-1001764-02
supportSave
2
supportSave
Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information
Synopsis supportsave
supportsave [-n] [-c] [-k] [-u user_name -p password -h host_ip -d remote_dir -l protocol]
supportsave [-R]
supportsave [-U -d remote_dir]
supportsave [-t timeout_multiplier]
Description Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support
information to a remote FTP location. On platforms that support USB, the information can also be
stored on an attached USB device. On a dual-CP system, information is saved for the local and the
remote CP. SupportShow information is available on Active and Standby CPs. To reduce the chance
of missing the correct trace dump, supportSave retrieves old (the dump created prior to the current
one) and new (the dump triggered by the command) trace dumps.
The files generated by this command are compressed before being sent off the switch. The core
files and panic dumps remain on the switch after the command is run. The FFDC data are removed
after the command has finished.
If there are blade processor (BP) blades installed on the switch, a support file (a.tar.gz file) is
generated from each slot.
This command accepts IPv4 and IPv6 addresses. If the configured IP address is in IPv6 format, the
RAS auto file transfer and event notification to syslog will not work in the case where the Fabric OS
version is downgraded. It is required to reconfigure auto file transfer and syslog with IPv4 IP
addresses.
In a Virtual Fabric environment, supportSave saves all chassis-based information and iterates
through the defined switch-based information for all logical switches. Chassis permissions are
required to execute this command.
System-wide supportSave is supported on platforms running Fabric OS v6.2.0 or later. The
command collects support data from the Active CP (and its Co-CPU), the standby CP (and its
Co-CPU), and all AP blades.
Note The execution of this command is subject to Virtual Fabric or Admin Domain restrictions that may
be in place. Refer to chapter 1, "Using Fabric OS commands" and Appendix A, "Command
Availability" for details.
Operands When invoked without operands, this command goes into interactive mode. The following operands
are optional:
-n Does not prompt for confirmation. This operand is optional; if omitted, you are
prompted for confirmation.
-c Uses the FTP or SCP parameters saved by the supportFtp command. This
operand is optional; if omitted, specify the FTP or SCP parameters through
command line options or interactively. To display the current FTP parameters,
run supportFtp (on a dual-CP system, run supportFtp on the active CP).
The -c option is mutually exclusive with -u, -p, -h, and -d.