Ricoh fi-8040 Desktop Scanner - Manual (Page 412)

How to Check the Network Connection for the Scanner
When the scanner is connected to a network via a wired LAN, the network connection status can
be checked.
Use [Check connection (Ping)] to check the status of the connection with the computer or the
server.
HINT
The connection status can also be checked with Scanner Selection Tool.
For details, refer to the Network Setup Tool for fi Series Help.
1 On the touch screen, press → [Scanner Settings] → [Network] → [Check connection
(Ping)].
2 Enter a host name or an IP address for the destination in the [Check connection (Ping)]
screen.
HINT
When entering a host name, the DNS servers need to be set on the scanner.
3 Press the [Run] button.
The connection test result is displayed.
Refer to the following connection test results and take measures accordingly.
●
"0% packet loss" shown in the test result
Meaning
The communication with the host specified in [Host Name/IP address] is normal.
●
"100% packet loss" shown in the test result
Meaning
Failed to communicate with the destination specified in [Host Name/IP address].
Solution
[Host Name/IP address] may not be specified correctly. Make sure that the host name or the IP
address is specified correctly.
If the problem persists, refer to the following section in
Troubleshooting (page 195) :
● Cannot Connect the Scanner to the Server with the Specified IP Address (page 208)
● Cannot Connect the Scanner to the Server with the Specified Host Name (page 211)
Appendix
412