Ricoh fi-8040 Desktop Scanner - Manual (Page 205)

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Is the IP address of the scanner correct?
Solution
Check the IP address of the scanner in the following procedure:
1 On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] →
[IP Address (IPv4)] or [IP Address (IPv6)].
2 On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the
following.
When specifying an IP address manually, specify the correct IP address.
When setting the IP address automatically, check whether the DHCP server functions
normally.
Even when the DHCP server functions normally, an IP address may not be assigned
correctly depending on the settings for the DHCP server. Check the operation status
and the settings for the DHCP server.
HINT
The IP address of the scanner can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
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Is the IP address of the scanner used for other communication devices?
Solution
If there are multiple communication devices using the same IP address on the same network,
communication may fail. Avoid duplicates in IP addresses.
HINT
If there is an IP address conflict, a notification appears on the touch screen.
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Is the DNS server information configured correctly?
Solution
Check the DNS server settings for the scanner in the following procedure:
1 On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] →
[DNS Server].
2 On the [DNS Server] screen, check the setting items for the following.
● Whether the primary DNS and secondary DNS settings are correct
Troubleshooting
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