Ricoh fi-8040 Desktop Scanner - Manual (Page 215)

Cannot Connect to the Proxy Server
Check the following points
● Is the IP address of the server correct? (page 208)
● Are the scanner and server connected to the network? (page 208)
● Is the IP address of the scanner correct? (page 209)
● Is the IP address of the scanner used for other communication devices? (page 209)
● Have you connected another communication device with the same IP address as the scanner
to the server in the past? (page 209)
● Is there a firewall device between the scanner and the server? (page 209)
● Are the settings on the scanner that are related to the server specified correctly? (page 210)
● Are the settings on the server specified correctly? (page 210)
● Are the [Network Encryption] settings the same on the scanner and the server? (page 210)
If the problem still persists, check each item in Before You Contact the Scanner Service
Provider (page 248) first, then contact the distributor/dealer where you purchased this
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Is the IP address of the server correct?
Solution
Check that the IP address of the server is correct in the following procedure:
1 On the touch screen, press → [Scanner Information] → [Network].
2 Check the IP address of the connected server in the [Network] screen.
HINT
The IP address of the server can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
●
Are the scanner and server connected to the network?
Solution
Refer to Cannot Connect the Scanner and a Computer via a Wired LAN (page 202) and take
measures accordingly.
Troubleshooting
215