Ricoh fi-8040 Desktop Scanner - Manual (Page 224)

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Are the destination settings for DirectScan specified correctly?
Solution
● Make sure that the job destination settings are configured correctly on the scanner.
● Make sure that the following destination settings are the same for the destination and the
scanner.
- Type of the destination
- Save Destination Path/E-Mail Address
- Username/Password
- Connect Mode [Active Mode/Passive Mode] (for FTP servers/FTPS servers)
Additionally, check the following points regarding the environment of the destination:
- Whether the number of files or the data size has exceeded its limit, whether a storage
shortage has occurred
- Whether the destination exists
- Whether access is allowed
- Whether the encryption key is correct
- Whether the CA certificate is correct
- Whether communications with the destination are secured
- The version of SSL/TLS (TLS1.3 or lower are supported by fi-8040. However, SSL is not
supported.)
- The version of SFTP (SFTP version 5 is supported by fi-8040)
HINT
The job settings can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
Troubleshooting
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