Scanning does not start – Ricoh fi-8040 Desktop Scanner User Manual
Page 225
Scanning Does Not Start
Check the following points
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Is the document loaded in the ADF paper chute (feeder) correctly? (page 225)
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Is the ADF closed properly? (page 225)
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Are the scanner and the computer properly connected? (page 225)
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Have WinHTTP proxy settings been configured on the computer? (page 226)
If the problem still persists, check each item in
Before You Contact the Scanner Service
first, then contact the distributor/dealer where you purchased this
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Did you configure the settings for the button on the touch screen to be used for starting a scan?
Solution
Configure the settings for the button on the touch screen to be used for starting a scan.
For details, refer to
Using an Image Scanning Application Started on the Touch Screen (When
Using the Scanner Connected to a Computer) (page 74)
.
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Is the document loaded in the ADF paper chute (feeder) correctly?
Solution
Reload the document in the ADF paper chute (feeder).
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Is the ADF closed properly?
Solution
Close the ADF firmly.
If the document is caught in the ADF, remove the document and close the ADF.
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Are the scanner and the computer properly connected?
Solution
●
For a wired LAN
Connect the scanner and the computer via a wired LAN. When you cannot connect them via
a wired LAN, refer to
Cannot Connect the Scanner and a Computer via a Wired LAN (page
●
For USB
Connect the USB cable properly. For details, refer to
Using the Scanner Connected to a
Computer via a USB Cable (page 45)
.
Troubleshooting
225