product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.

●

Did you scan just the Carrier Sheet continuously?

Solution

Feed about 50 sheets of PPC paper (recycled paper) before scanning with the Carrier Sheet.
The PPC paper can either be blank or printed.

●

Is the Carrier Sheet clean?

Solution

Perform one of the following.

●

Clean the Carrier Sheet.
For details, refer to

Cleaning the Carrier Sheet (page 165)

●

Replace the Carrier Sheet.
For information on purchasing the Carrier Sheets, contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List if supplied with
this product, or refer to the contact information in the Contact for Inquiries section if
provided in Safety Precautions supplied with this product, and then make an inquiry.

●

Did you start the scan after loading the Carrier Sheet in the ADF paper chute (feeder)?

Solution

Start the scan after loading the Carrier Sheet in the ADF paper chute (feeder).
For details, refer to the following:

●

Scanning Documents Larger than A4/Letter Size (page 116)

●

Scanning Photographs and Clippings without Damaging Them (page 119)

Troubleshooting

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