Ricoh fi-8040 Desktop Scanner User Manual
Page 206
HINT
The DNS server settings can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359)
.
●
Does the DNS server function normally?
Solution
Check whether the DNS server functions normally by following the procedure below.
1
On the touch screen, press
→
[Scanner Settings]
→
[Network]
→
[Check
connection (Ping)].
2
In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and
press the [Run] button.
The result is displayed.
Refer to the connection test result from
How to Check the Network Connection for the
and take measures accordingly.
If the DNS server does not function normally, contact the DNS server administrator.
HINT
The IP address for the DNS server can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359)
.
●
Did you perform a search using the scanner name (host name) and select the scanner in Scanner
Selection Tool?
Solution
Make sure that the scanner is connected to the network and that the IP address displayed on
the window of Scanner Selection Tool is correct by following the procedure below.
1
Start up the command prompt on the computer where you ran Scanner Selection Tool.
For example, in Windows 10, you can start up the command prompt by clicking [Start]
menu
→
[Windows System]
→
[Command Prompt].
2
Execute the following command.
ping
ScannerName
3
In either of the following cases, turn the scanner off then back on.
●
There is no response.
●
The IP address that is returned is different from the IP address displayed on the
window of Scanner Selection Tool.
Troubleshooting
206