Ricoh fi-8040 Desktop Scanner - Manual (Page 187)

Error Code Error Details and the Solution
M4:AC Failed to register the scanner information with Scanner Central
Admin. Check the connection with Scanner Central Admin.
M5:A3 The version of Scanner Central Admin you connected to is not
supported.
M5:A4 You have attempted to register more than the maximum number
of scanners that can be registered.
M5:A5 Maintenance work in progress. Try again later.
For M4:AC, M5:A3, or M5:A4
Check the message displayed in the [Error] screen, and correct the following settings:
● The "Scanner Central Admin" setting on the scanner
● The settings on Scanner Central Admin Server or Scanner Central Admin Desktop
To check the network settings for the scanner, press the [Set] button.
HINT
The Scanner Central Admin settings for the scanner can also be checked in fi Series Network
Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
If the problem still persists, write down the error code, check each item in Before You Contact
the Scanner Service Provider (page 248) and then contact the distributor/dealer where you
purchased this product. Refer to the contact information in the Contact List if supplied with
this product, or refer to the contact information in the Contact for Inquiries section if provided
in Safety Precautions supplied with this product, and then make an inquiry.
For M5:A5
Try again later.
Server Setting Error
If an error occurs in the settings in PaperStream NX Manager, the [Error] screen on the touch
screen displays one of the following error codes and the corresponding details and solution.
Error Code Error Details and the Solution
M5:A2 Failed to save the file. Check the PaperStream NX Manager settings.
M5:AC An error occurred in the communication with PaperStream NX
Manager. Check the PaperStream NX Manager settings.
Check the message displayed in the [Error] screen, and correct the following settings:
● "PaperStream NX Manager" setting on the scanner
● Setting in PaperStream NX Manager
Troubleshooting
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