Ricoh fi-8040 Desktop Scanner - Manual (Page 189)

Error Code Error Details and the Solution
M5:D5 An error occurred in the communication with the destination. The
save destination path is too long. Check the save destination
settings.
M5:D6 An error occurred in the communication with the destination. No
destination was found. Check the destination status.
M6:E1 An error occurred in the communication with the destination.
Check the job destination settings.
M6:E2 An error occurred in the communication with the destination.
Failed to validate server certificates. Check the scanner settings.
M6:E3 An error occurred in the communication with the destination.
Destination authentication failed. Check the job destination
settings.
M6:E4 An error occurred in the communication with the destination. The
save destination path is wrong. Check the job destination settings.
M6:A0 System error
If the problem persists after turning the power back on, please
inform your service provider of the error code.
M6:A0
*1:This is an SSL/TLS error.
*2:This is an SFTP error.
*3:This error may occur in the following cases:
● When the destination server does not support basic commands
● When trying to send images with a total size larger than the upper size limit on the SMTP
server (this depends on the SMTP server you are connecting to)
*4:This error occurs when files are saved in the destination folder and the total size of the file
name characters exceeds 2 MB.
Take the following measures.
● Check the message displayed in the [Error] screen, and take measures accordingly.
● To check the network settings for the scanner, press the [Set] button.
● To check the destination and job settings for DirectScan, refer to the following.
- Adding/Changing/Deleting a Save Destination for Images (page 138)
- Adding/Changing/Deleting an Address when Sending Images by Email (page 142)
- Adding/Changing/Deleting a Job (page 146)
● Check the destination status for DirectScan.
● For M4:B2
Check the settings on the DNS servers.
Troubleshooting
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