Ricoh fi-8040 Desktop Scanner - Manual (Page 222)

1 On the touch screen, press → [Scanner Settings] → [Network] → [Check
connection (Ping)].
2 In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and
press the [Run] button.
The result is displayed.
Refer to the connection test result from
How to Check the Network Connection for the
Scanner (page 412) and take measures accordingly.
If the DNS server does not function normally, contact the DNS server administrator.
HINT
The IP address for the DNS server can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
●
Are the scanner and image destination connected to the network?
Solution
Refer to Cannot Connect the Scanner and a Computer via a Wired LAN (page 202) and take
measures accordingly.
●
Is the IP address of the scanner correct?
Solution
Check the IP address of the scanner in the following procedure:
1 On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] →
[IP Address (IPv4)] or [IP Address (IPv6)].
2 On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the
following.
When specifying an IP address manually, specify the correct IP address.
When setting the IP address automatically, check whether the DHCP server functions
normally.
Even when the DHCP server functions normally, an IP address may not be assigned
correctly depending on the settings for the DHCP server. Check the operation status
and the settings for the DHCP server.
HINT
The IP address of the scanner can also be checked in fi Series Network Settings.
For details, refer to
Network Settings (fi Series Network Settings) (page 359) .
Troubleshooting
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