Ricoh fi-8040 Desktop Scanner User Manual
Page 207
Cannot Connect the Scanner and a Computer via the USB Cable
Check the following points
●
Is the USB cable connected properly? (page 207)
●
Is the connector on the USB cable broken or damaged? (page 207)
●
Did you select [Automatic] for the USB setting for the scanner? (page 207)
If the problem still persists, check each item in
Before You Contact the Scanner Service
first, then contact the distributor/dealer where you purchased this
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Is the USB cable connected properly?
Solution
Use the USB cable that is supplied.
Check whether the scanner and computer are connected via the USB cable.
For details, refer to
●
Is the connector on the USB cable broken or damaged?
Solution
Use a new USB cable and connect it properly.
●
Did you select [Automatic] for the USB setting for the scanner?
Solution
If you select [Automatic] for the USB setting for the scanner, the connection between the
scanner and a computer may not be able to be established.
Change the USB setting for the scanner to [USB 2.0].
●
The [USB] screen on the touch screen
The screen can be displayed in the following procedure:
→
[Scanner Settings]
→
[USB]
●
Software Operation Panel
For details, refer to
Specifying the USB Operation [USB] (page 352)
.
Troubleshooting
207