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Directscan error – Ricoh fi-8040 Desktop Scanner User Manual

Page 188

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To check the network settings for the scanner, press the [Set] button.

HINT

The PaperStream NX Manager settings for the scanner can also be checked in fi Series Network
Settings.
For details, refer to

Network Settings (fi Series Network Settings) (page 359)

.

If the problem still persists, write down the error code, check each item in

Before You Contact the

Scanner Service Provider (page 248)

and then contact the distributor/dealer where you purchased

this product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.

DirectScan Error

If a DirectScan error occurs, the [Error] screen on the touch screen displays one of the following
error codes and the corresponding details and solution.

Error Code

Error Details and the Solution

M4:B1

No destination was found. Cannot connect to the proxy server.
Check the network environment.

M4:B2

No destination was found. Name resolution failed. Check the
network environment.

M4:B3

No destination was found. A network connection error occurred.
Check the network environment.

M4:B4 (*1)

No destination was found. A network connection error occurred.
Check the network environment.

M4:B5 (*2)

No destination was found. A network connection error occurred.
Check the network environment.

M5:C0 (*3)

An error occurred in the communication with the destination.
Check the destination status.

M5:D1 (*4)

An error occurred in the communication with the destination. Too
many files exist in the destination. Check the destination status.

M5:D2

An error occurred in the communication with the destination. The
data size may have exceeded the limit. Check the destination status.

M5:D3

An error occurred in the communication with the destination. There
is insufficient disk space. Check the destination status.

M5:D4

An error occurred in the communication with the destination. You
are not allowed to access the destination. Check the destination
status.

Troubleshooting

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