HP Systems Insight Manager - Manual (Page 558)

1. Stop HP SIM.
2. Run mxpassword -g and modify the following password to the new account password:
MxDBUserPassword
MxPMPPassword
3. Restart HP SIM.
Ping
I am not able to ping discovered systems.
Solution: If you manage more than 1,000 systems in HP SIM, tune the kernel parameters by adding the
following entries to the /etc/sysctl.conf file:
net.ipv4.neigh.default.gc_thresh3 = 4096
net.ipv6.neigh.default.gc_thresh3 = 4096
After adding the entries, reboot the system.
Printing
When printing a container view page that includes a Rack Display, the display does not print correctly.
Solution: In Internet Explorer, select Tools
→Internet Options, then select the Advanced tab. Select
Printing
→Print background colors and images. The system Details page should now print the Rack
Display correctly, showing all details of the rack.
When trying to print In Internet Explorer, I am receiving a message, stating that my printer is not configured.
In Mozilla, the print dialog box appears to print to a file.
Solution: The printer must be installed before trying to print in both Internet Explorer and Mozilla.
When printing lists or reports in HP SIM, selecting Landscape as the paper orientation is not changing the
printout to landscape.
Solution: From Control Panel
→Printers, set the orientation to Landscape.
Property pages
The following error messages can be received on the Property pages:
meaning error message
The target system contains a WBEM installation (CIMOM) that is
a storage proxy CIMOM. There is not a WBEM CIMOM that
models the target system. Therefore, the Property pages do not
have an agent that collects system-specific information. Install a
server WBEM CIMOM to enable WBEM manageability for the
target system. Property pages are unavailable because this
system acts as a WBEM storage proxy.
The Property pages are subject to the web server default time-out
(20 minutes). If the Property pages time out, this message
appears. Close the window, and relaunch the Property pages
against the target system. Communication has been lost. Close the window
and relaunch Properties for this system.
An unanticipated WBEM error has occurred. Contact HP Support. Unknown WBEM error.
The target system has been identified as WBEM enabled, but the
credentials are failing for the target system. Verify the credentials,
and identify the target system again. Error: Cannot connect to target system using
WBEM. Check WBEM protocol settings for this
system under Options Protocol Settings Global Protocol
Settings.
The target system is not able to create a WBEM connection. Target system is unavailable.
The WBEM connection to the target system is successful but the
system is not returning data for specific WBEM classes. No WBEM data is available.
Requests to retrieve information from the CPU Instance Provider, Memory Instance Provider, and the
Environmental Provider might time out on some platforms since providers are slow in gathering inventory
information. Also, providers do not inform the client that the inventory information is being gathered. This
558 Troubleshooting