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Service notification events, Host configuration and setup – HP Systems Insight Manager User Manual

Page 483

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Where

quanit1 is the system name.

Related procedures

Managing event handling tasks

Creating an automatic event handling task

Configuring event filters for registered SNMP traps

Configuring modem settings for paging

Configuring e-mail settings

Related topic

Events

Service notification events

The HP Services analysis tools,

Web-Based Enterprise Services

(WEBES), and

Open Service Event Manager

(OSEM), generate service notifications to HP Systems Insight Manager (HP SIM) through a specific

SNMP

trap

type or

Simple Object Access Protocol

(SOAP) event if analysis has determined that there are serviceable

events.

The SNMP trap capability is supported in WEBES 4.4.1 or later and OSEM 1.3 or later, and has been part
of HP SIM since version 4.0. The SOAP event notification is supported with WEBES 5.0, OSEM 1.4.1, and
HP SIM 5.1.

To download these tools and for installation instructions, go to

http://h18023.www1.hp.com/support/

svctools/

.

OSEM can also be obtained from the

Smart Start Management CD.

If

Service Essentials Remote Support Pack

is installed, the service notification provided by WEBES and OSEM

also provides status about remote support incidents. See

“HP Service Essentials Remote Support Pack”

for

more information about Remote Support Pack.

Host configuration and setup

No special setup of OSEM is required as long as these tools are on the same system as HP SIM because
the service traps are normally sent to

localhost by default and you accept the default SNMP settings. If OSEM

is on a separate system from HP SIM, you must perform the procedure outlined in the

How to Change the

HP SIM Host Name section of the OSEM Installation Guide.

In the case of WEBES, enter desta snmp from the operating system command line.

You are prompted for the system to send the service traps to and you must enter the HP SIM system name
regardless of whether WEBES and HP SIM are on the same system.

Events 483