HP Systems Insight Manager User Manual
Page 544
Solution: The browser message varies based on the browser. Internet Explorer displays page cannot be
displayed
and Mozilla displays
to the managed system using the name shown in the URL. The URL for the managed system might be only
part of what is shown in the browser address bar. To change the format of the name used by HP SIM, modify
the System Link Configuration setting:
1.
From the HP SIM CMS, select Options
→Security→System Link Configuration. The System Link
Configuration
page appears.
2.
Select one of the following options:
•
Use the system name
Used to specify the short name
•
Use the system IP address
Used to specify the IP address
•
Use the system's full DNS name
Used to specify the full DNS name
3.
Click OK. Your setting is saved.
I have problems browsing to the CMS from a Windows 2003 system.
Solution: Configure your browser to trust the CMS by performing the following procedure:
1.
On the system browsing to the CMS, select Start
→Settings→Control Panel→Internet
Options
→Security→Trusted Sites.
2.
Click Sites.
3.
In the Add this Web site to the zone box, enter the CMS, and click Add. Enter the system as
https://
4.
Click OK.
When using the Firefox browser while accessing any of the HP SIM menus, the content of the current page
disappears temporarily during the menu's usage. After making the menu selection, the requested page
appears.
Solution: This is the default behavior for FireFox. If you abort the menu, you can redisplay the current page
by clicking the blank area where the page's text should appear. The page is refreshed and the text reappears.
When accessing an HP SIM UI page, I receive the following browser error message:
For Firefox:
Warning: Unresponsive script. A script on this page may be busy, or it may
have stopped responding. You can stop the script now, or you can continue to
see if the script will complete.
For Mozilla:
Script warning. A script on this page is causing Mozilla to run slowly. If it
continues to run, your computer may become unresponsive. Do you want to abort
the script?
Solution: Pages that run script for more than five seconds in Firefox and Mozilla generate a warning message,
enabling you to abort the script. The script run time must be increased to run the HP SIM UI without these
script warnings.
1.
Enter about:config in the browser's Location Bar, and press Enter.
2.
Locate the entry for
dom.max_script_run_time and increase the value to at least 60.
When attempting to browse to HP SIM installed on
matches server name
is displayed.
Solution: This error can happen when installing HP SIM into a directory structure created by symbolic links
on HP-UX and Linux. For example, using commands such as:
# ln -s /hpsim/etc_opt_mx /etc/opt/mx
and then installing HP SIM into the /hpsim directory structure will cause this error.
Do not install HP SIM into a directory structure using symbolic links.
I am unable to successfully browse to managed systems from links in HP SIM (for example, you receive
browser timeouts or the message, The connection was interrupted)
544 Troubleshooting