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16 troubleshooting – HP Systems Insight Manager User Manual

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SNMP.....................................................................................................................................502
DMI........................................................................................................................................503
HTTP.......................................................................................................................................503
WBEM....................................................................................................................................503

Data collection...................................................................................................................................504

Append new data set (for historical trend analysis).............................................................................505
Overwrite existing data set (for detailed analysis)...............................................................................505
Initial data collection......................................................................................................................505
Bi-weekly data collection.................................................................................................................505
Creating a data collection task........................................................................................................506

Command line interface............................................................................................................506

System properties................................................................................................................................506

Editing system properties for a single system......................................................................................507

System information....................................................................................................................507
Contract and warranty information..............................................................................................508

Asset Information.................................................................................................................508
Customer Company Information............................................................................................509
Customer Contact................................................................................................................509

Reconfiguring system properties..................................................................................................509

Editing system properties for multiple systems.....................................................................................510
Suspending or resuming system monitoring for a single system.............................................................512
Suspending or resuming system monitoring for multiple systems............................................................513

Version Control Repository...................................................................................................................513
PMP administrative options...................................................................................................................514
Managing SSH keys............................................................................................................................514

Configuring SSH key security...........................................................................................................515
Importing an SSH key.....................................................................................................................515
Exporting an SSH key.....................................................................................................................516
Deleting an SSH key......................................................................................................................516

Backing up and restoring the database..................................................................................................517

HP-UX and Linux............................................................................................................................517

Saving data files using PostgreSQL utilities...................................................................................517
Restoring data files for PostgreSQL..............................................................................................519

Windows......................................................................................................................................520

Backing up an SQL server database...........................................................................................521
Restoring the SQL server database from a backup.........................................................................521
Backing up an MSDE database..................................................................................................522
Restoring files for use with MSDE................................................................................................524
Backing up data files for an Oracle database..............................................................................526
Restoring data files for use with Oracle........................................................................................527

Configuring SSH bypass properties.......................................................................................................528
Audit log...........................................................................................................................................528

Configuring the HP SIM audit log.....................................................................................................528
Configuring the tool definition files...................................................................................................528
Configuring the log.properties file ...................................................................................................528
Viewing the Audit Log....................................................................................................................529

Log content..............................................................................................................................529

Configuring the audit log file...........................................................................................................530

Properties for globalsettings.props file....................................................................................................531

16 Troubleshooting....................................................................................539

Authentication....................................................................................................................................539
Automatic event handling.....................................................................................................................539
Blade................................................................................................................................................539
Browser.............................................................................................................................................541
Certificates.........................................................................................................................................545
CLI....................................................................................................................................................545
CIMOM.............................................................................................................................................547

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