HP Systems Insight Manager - Manual (Page 97)

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Storage Device A disk drive array that usually supports RAID levels and is accessed over a Fibre
Channel Network (SAN).
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Switch A network device, similar to a router but uses hardware-based switching technology to route
packets quickly.
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Tape library A storage device which contains one or more tape drives, usually for backup purposes.
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Thin client A remote system connecting to a terminal server; a computer that has no disk or local
storage and enables you to connect through terminal server packages to a central server or remote
desktop.
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Uninterruptible Power Supply (UPS) A battery backup for servers or other computers.
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Unknown In HP SIM, a status indicating that none of the built-in or System Type Manager (STM)
based tasks could identify the system. However, some management protocol was detected on the
system. Servers might be listed as Unknown for the following reasons:
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You must be able to ping the system from the server where HP SIM is running. You can issue the
ping command from a command or terminal window, or you can ping from HP SIM by selecting
the unknown server, selecting the Diagnose and Ping options, and following the on-screen
instructions.
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Try running the Configure or Repair Agent settings tool located under the Configure menu.
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If the system supports SNMP, it might be that the type is new or a third-party system that is not
identified by default. See
“Global protocols” and “System tab” for more information. You can use
the System Type Manager (STM) tool to add a new type. See “Creating STM rules” for more
information.
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Community strings in HP SIM must match the ones used for the remote device. Ensure HP SIM and
the systems are using the same community string. Note that community strings are case sensitive.
From HP SIM, select Options
→Protocol Settings and select Global Protocol Settings, or
System Protocol Settings to make the changes.
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In Windows NT and Windows 2000, one community name on the system must be set to Read
Create. You are not required to use this community string in HP SIM (a community string set to
Read is all that is required). The Management Agents connect to themselves using SNMP and
require one string set to
Read Create.
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The HP SIM system must be allowed to make SNMP requests to the managed systems. Ensure the
SNMP security settings are not preventing this. In Windows NT and Windows 2000, ensure the
Allow SNMP packets from any host
is selected or that the address of the HP SIM server is in
the list of allowed hosts.
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If you are using IP-specific security, localhost (127.0.0.1) must also be allowed to make SNMP
requests to the host. The localhost entry enables the Management Agents to connect to themselves
using SNMP.
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The ProLiant Management Agents must be installed and running properly on the ProLiant servers
you are trying to manage. For Windows systems, look at the Event Log to verify that they are
running (you should see a few Agents started messages and no errors).
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Routers and switches in the network must allow SNMP traffic to pass on UDP ports 161 or 162.
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Unmanaged A type indicating that a system that was found with an IP address, without any detected
management protocols. If this is not the expected type, ensure the WBEM user name and password or
the SNMP community name is correct. Install agents if possible (for example, for Windows, install the
Initial ProLiant Support Pack). See
“Initial ProLiant Support Pack Install” for information on installing the
Initial ProLiant Support Pack.
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Workstation A high-end personal computer system, sometimes used for graphics or other design
work.
Configuring automatic discovery general settings
Configure automatic discovery to customize the discovery process for your environment.
Configuring automatic discovery general settings 97