HP Systems Insight Manager - Manual (Page 568)

Name=HSV100
IdentifyingNumber=50001FE150014420
This example shows one EVA array being reported on by the provider.
Troubleshooting SMI-S provider installations
If the output from wbemdisco is not similar to the previous example, check for the following errors:
Error connecting with SSL=true - Connection refused: connect (CIMCLIENT_ERR_CONNECTION_FAILED)
•
Cause: The CIMOM is not running on the specified host .
Possible solutions:
•
Make sure the CIMOM is installed on the specified host, or try again with the correct host.
•
Verify that the CIMOM is running. See the CIMOM documentation for instructions. If the CIMOM
is not running, start it and run wbemdisco again.
•
Cause: The CIMOM is listening on a different port than the one specified. The default port for all
CIMOMs communicating via SSL is 5989.
Possible solution:
•
Check the port number on which the CIMOM is listening. If necessary, change the port number,
and run wbemdisco again. See the CIMOM documentation for instructions on checking and
changing the port number.
Error connecting with SSL=true - (CIM_ERR_ACCESS_DENIED)
Cause: The user name or password is incorrect.
Possible solutions:
•
Make sure you enter a user name and password that allow at least read access to all data in the
CIMOM.
•
See the CIMOM documentation for instructions on determining the appropriate user name, and how
to determine (or change) the password.
•
For most HP SMI-S providers the default is user name: administrator and password: administrator. Use
the .\Program Files\Hewlett-Packard\SMI-S\cimom\UserAccountsManager.bat utility
to change the password. If you run the utility without input, it displays its syntax.
•
For Command View EVA 5.0, the default user name is administrator. The password is created during
the provider installation. You can change the password with the cimuser utility, which is installed
during the provider installation.
•
For Command View XP Advanced Edition 1.1 and later, the default user name is system and the default
password is manager. You can add Users and change passwords through the Command View XP
Advanced Edition user interface (you must log in with a username/password that is in the Admin group).
Click the User Management branch, and select Users. The user chosen for CIMOM access must be
in the
Admin or StorageAdmin group.
•
For Windows HBAs (Emulex OEM), the default user name is cimadmin and the default password is
pwd580. You can change the user name and password during the provider installation, or with the
cimuser utility.
Error connecting with SSL=true - (CIM_ERR_INVALID_NAMESPACE)
Cause: The namespace is incorrect.
Possible solution:
Make sure you enter the correct namespace for the affected device.
568 Troubleshooting