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Client browser troubleshooting, Client browser troubleshooting 3 – Brocade Network Advisor SAN User Manual v12.3.0 User Manual

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Brocade Network Advisor SAN User Manual

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Client browser troubleshooting

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Client browser troubleshooting

The following section states a possible issue and the recommended solution for client browser
errors.

Problem

Resolution

Downloading Client from a Internet Explorer
Browser over HTTPS

If the JNLP file does not launch automatically, use one of the following options:

Complete the following steps.
1

Save the JNLP file to the local host.

2

Launch the JNLP file manually.

In Internet Explorer 7, complete the following steps.
1

Select Tools > Internet Options.

2

Click the Advanced tab.

3

Clear the Do not save encrypted pages to disk check box.

If the browser warns you about the security certificate, use the fully qualified hostname to
launch the web page.