Brocade Mobility RFS7000-GR Controller System Reference Guide (Supporting software release 4.1.0.0-040GR and later) - Manual (Page 521)

Brocade Mobility RFS7000-GR Controller System Reference Guide 507
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Appendix
B
Troubleshooting
In this chapter
This appendix provides basic troubleshooting information and workarounds to known conditions
the user may encounter. Wherever possible, it includes possible suggestions or solutions to resolve
the issues. It is divided into the following section:
• General troubleshooting
• Troubleshooting SNMP issues
• Security issues
General troubleshooting
This section describes common system issues and what to look for while diagnosing the cause of a
problem.
The following information is included:
• Wireless switch issues
• Access Port Issues
• Mobile unit issues
• Miscellaneous issues
• System logging mechanism
Wireless switch issues
This section describes various issues that may occur when working with a Brocade Mobility
RFS7000-GR Controller. Possible issues include:
• Switch does not boot up
• Switch Does not obtain an IP address through DHCP
• Unable to connect to the switch using Telnet or SSH
• Web UI is sluggish, does not refresh properly, or does not respond
• Console port is not responding
Switch does not boot up
The Brocade Mobility RFS7000-GR Controller does not boot up to a username prompt via CLI
console or Telnet.