Meridian America Link/Customer Controlled Routing - Manual (Page 574)

556 List of terms
553-3202-210 Standard October 1998
Enhanced Serial Data Interface (ESDI)
A Nortel Meridian 1 pack, numbered QPC513. This card supports internal
communications between the Meridian 1 CPU and other components within
the Meridian 1 system.
Intelligent Peripheral Equipment (IPE) Module
NortelÕs smaller application processor that can be packaged in a Meridian 1
Option 11 cabinet or in an Options 21Ð81 IPE shelf.
Interactive Voice Response (IVR)
A system/facility that plays voice menus to callers, and acts upon user input
(typically DTMF digits from a touch-tone phone).
IPE Module
See Intelligent Peripheral Equipment (IPE) Module.
Meridian 1
Meridian 1 is the private branch exchange (PBX) that handles the calls to
and from an organizationÕs ACD system. It routes calls to the various
queues and provides the framework for all the ACD features available
through various applications.
Meridian Link
Meridian Link is an application that allows a Meridian 1 system to
exchange information with a host computer so that users can integrate the
capabilities of both into a business application.
Module Power Distribution Unit (MPDU)
Part of an AEM that provides power to the Application Modules housed
within it.
Multi-use Serial Data Link (MSDL) card
This card supports internal communications between the Meridian 1 CPU
and other components within the Meridian 1 system.
Northern Telecom Publication (NTP)
A collection of documents and manuals that describe the Meridian 1 product
portfolio and how to install, administer, and maintain it.