Meridian America Link/Customer Controlled Routing - Manual (Page 380)

362 Chapter 13: Meridian Mail configuration
553-3202-210 Standard October 1998
Table 137
LD 11ÑDefining virtual agent DNs for voice channels (continued)
Prompt Response Comment
LHK
TEN
SPID
AST
IAPG
PRI
LANG
KEY 0 ACD
xxxxxxx yyyy Identifies set as agent a Meridian Mail queue
Key 0 must be the ACD DN position ID of the
virtual agent (as for any ACD agent), where
xxxxxxx = ACD DN
(the example in Figure 94 and
Table 138 is 7650)
yyyy = position ID
(the examples in Figure 94 are
7651Ð7654)
KEY 1 SCN
xxxxxxx Assign the secondary (SCN) DN key, where
1 = key number
xxxxxxx = Channel DN assigned to this key
KEY 2 MSB Assign an MSB (Make Set Busy) key where
2 = key number
KEY 3 NRD Assign an NRD (Not Ready) key where
3 = key number
KEY 6 TRN Assign a TRN (Transfer) key where
6 = key number
Ñ continued С