Meridian America Link/Customer Controlled Routing - Manual (Page 13)

Contents xiii
Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide
Chapter 18: Acceptance testing 527
Meridian Link/CCR 527
Meridian Mail 529
Using Edit Voice to create voice segment files 529
Recording and trimming voice segments 530
Creating a header file 530
Using Edit Voice for the first time 531
Example of customer account balance query 531
Chapter 19: Single Terminal Access 533
Hardware and software requirements 533
Before you begin 534
Setting up STA 537
Chapter 20: Ordering 545
List of terms 553
Index 559