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Meridian America Link/Customer Controlled Routing User Manual

Page 346

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328 Chapter 12: Meridian 1 configuration for Meridian Link/CCR

553-3202-210 Standard October 1998

If, in a block of DNIS numbers, all numbers start with the same two or three
digits, and if all numbers are to be translated to the same ACD DN, the
program does not need translation entries for all numbers in the block. For
example, if DNIS numbers 4400 through 4499 all go to ACD DN 8900, the
following can be used.

Table 120
LD 49ÑDefining a block of DNIS numbers

Prompt

Response

Comment

REQ

NEW

Create data in the database

TYPE

IDC

Incoming Digit Conversion

¥
¥
¥

Press [Return] until the DCNO prompt
appears

DCNO

0Ð254

Translation table number

IDGT

44

Incoming digits (the DNIS number)

44

8900

All DNIS numbers starting with 44 will go to
ACD DN 8900

IDGT

End of modifying for this translation table

REQ

NEW, END

Either create a new translation table or exit
the overlay, saving the new translation table