Meridian America Link/Customer Controlled Routing - Manual (Page 358)

340 Chapter 12: Meridian 1 configuration for Meridian Link/CCR
553-3202-210 Standard October 1998
Table 125
LD 11ÑDefine multi-line ACD telephones as AST (continued)
Prompt Response Comment
KEY 0 ACD XXXXXXX
YYYY XXXXXXX = ACD DN
YYYY = Agent position ID
Note: If using CLID, type 0 (????)
between ACDDN and POS ID.
KEY 1 MSB Make set busy
KEY 2 NRD Not ready
KEY 3 TRN Transfer
KEY 4 AO6 6 Party conference
KEY 7 SCR XXXX XXXX = IDN
KEY 9 RLS Release if type = SL1
¥
¥
¥ Press [Return] until the REQ prompt
appears
REQ NEW, END Either define another multi-line ACD
telephone as AST or exit the
overlay, saving changes
Ñ end С