Defining a new mailbox for the application – Meridian America Link/Customer Controlled Routing User Manual
Page 386

368 Chapter 13: Meridian Mail configuration
553-3202-210 Standard October 1998
13
Set the Service to ACC.
14
Set the Channel class to an unused class number.
Class numbers should start with 1 and be used in sequence,
because the application must use the class numbers both to obtain
access to the voice port and to identify activity on it.
Defining a new mailbox for the application
To create a mailbox, you must define a new Meridian Mail user. The
Meridian Link-based application must know the mailbox number and
password in order to log in to the mailbox. The operator using the Meridian
Link Edit Voice feature to create and edit voice segment files must also
know the mailbox number and password.
When adding a new mailbox, note that the mailbox number must not
conflict with a DN existing on the Meridian 1.
Note: Although a Meridian 1 DN may be assigned to the mailbox,
sharing a mailbox between an HEVP application and normal voice mail
users does not absolutely ensure that processing conflicts are avoided.
For example, if the DN assigned to the mailbox is unique with respect
to other DNs, it can never be used as anyoneÕs personal extension.
Procedure to add a new mailbox to the Meridian Mail system
1
Log in to Meridian Mail Administration.
2
Choose User Administration.
3
Choose Add New User.
4
Press the [Add Local Voice User] softkey to display the required
screen.
Figure 95 shows the Add Local Voice User screen. Note that the
Location Prefix field is present only in networked Meridian Mail
systems.