Configuring dnis to use incoming digit conversion – Meridian America Link/Customer Controlled Routing User Manual
Page 342

324 Chapter 12: Meridian 1 configuration for Meridian Link/CCR
553-3202-210 Standard October 1998
Configuring DNIS to use Incoming Digit Conversion
The Incoming Digit Conversion (IDC) feature can optionally be used to
provide routing by DNIS number as an alternative to using auto-terminating
trunks (see ÒConfiguring DNIS to use auto-terminating trunksÓ earlier in
this chapter). The DNIS number can be translated into an ACD DN number
and the DNIS number used as information.
Note: X11 Release 23 allows configuration of a seven-digit DNIS.
Although X11 Release 24 supports up to a 31-digit DNIS, only a
maximum of 16 digits are allowed when used with the IDC feature.
Table 117
LD 15ÑACD routing by DNIS number
Prompt
Response
Comment
REQ
NEW, CHG
Create or change data in the database
TYPE
CDB
OPT
DNI
¥
¥
¥
Press [Return] until the NFCR prompt
appears
NFCR
YES
New flexible code restriction
MAXT*
1Ð255
Maximum number of NFCR trees
IDCA
YES
Incoming Digit Conversion
DCMX*
1Ð255
Maximum number of conversion tables
prompted only if answer YES to IDCA
prompt. No default.
¥
¥
¥
Press [Return] until the REQ prompt
appears
REQ
CHG, END
Either change more customer data or exit
the overlay
* The total combined value of MAXT and DCMX cannot be greater than
255 (MAXT + DCMX £ 255). That is, if MAXT = 5, DCMX cannot be
greater than 250.