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Configuring dnis to use incoming digit conversion – Meridian America Link/Customer Controlled Routing User Manual

Page 342

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324 Chapter 12: Meridian 1 configuration for Meridian Link/CCR

553-3202-210 Standard October 1998

Configuring DNIS to use Incoming Digit Conversion

The Incoming Digit Conversion (IDC) feature can optionally be used to
provide routing by DNIS number as an alternative to using auto-terminating
trunks (see ÒConfiguring DNIS to use auto-terminating trunksÓ earlier in
this chapter). The DNIS number can be translated into an ACD DN number
and the DNIS number used as information.

Note: X11 Release 23 allows configuration of a seven-digit DNIS.
Although X11 Release 24 supports up to a 31-digit DNIS, only a
maximum of 16 digits are allowed when used with the IDC feature.

Table 117
LD 15ÑACD routing by DNIS number

Prompt

Response

Comment

REQ

NEW, CHG

Create or change data in the database

TYPE

CDB

OPT

DNI

¥
¥
¥

Press [Return] until the NFCR prompt
appears

NFCR

YES

New flexible code restriction

MAXT*

1Ð255

Maximum number of NFCR trees

IDCA

YES

Incoming Digit Conversion

DCMX*

1Ð255

Maximum number of conversion tables
prompted only if answer YES to IDCA
prompt. No default.

¥
¥
¥

Press [Return] until the REQ prompt
appears

REQ

CHG, END

Either change more customer data or exit
the overlay

* The total combined value of MAXT and DCMX cannot be greater than

255 (MAXT + DCMX £ 255). That is, if MAXT = 5, DCMX cannot be
greater than 250.