Nortel Networks 1000M - Manual (Page 447)

Configuring your CAP 447
Prompt Response Description
NCFW x...x Night call forward DN for ACD calls (up to 23 digits).
FORC (NO) YES Call forcing option.
FRT 0–2044 Time in seconds allowed before unanswered incoming ACD
calls are connected to the first RAN (appears if FRRT RAN route
number is identified above).
SRRT 0–511 Second RAN route number for ACD.
SRT 0–2044 Time in seconds before second RAN is connected to ACD calls
(appears if SRRT RAN route number is identified above).
NRRT 0–127 RAN route number assigned as night announcement for ACD
calls.
In LD 15, respond as follows for the specified prompts:
LD 15: Configuring customer options
Prompt Response Description
REQ: CHG Change
TYPE: NIT Night Service
CUST Customer number
0-31 Range for Small System, CS 1000S system, Media Gateway
1000B, and Media Gateway 1000T
NIT1 xxxxxxx xxxxxxx is the ACD directory number of the CAP queue defined
in LD 23. Up to 7 digits are allowed if the DNXP package is
equipped, otherwise only 4 digits can be entered.
TIM1 hh mm Hour and Minute for First Night Service DN
...
REQ: CHG change
TYPE: MPO Multi-Party Operations
CUST Customer number
0-31 Range for Small System, CS 1000S system,
Media Gateway 1000B, and Media Gateway 1000T
FMOP YES set misoperation prompts
- RGNA STD ATN Ring No Answer treatment
- AOCS
- RCY1
- RCY2 1 - (6) - 15 Ring Cycles before forwarding to attendant
Nortel Communication Server 1000
Communication Server 1000M and Meridian 1 Small System Installation and Commissioning
NN43011-310 01.04 Standard
Release 5.0 13 May 2008
Copyright © 2008, Nortel Networks
.