Nortel Networks NN43001-314 User Manual

Branch office installation and commissioning

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Nortel Communication Server 1000

Branch Office Installation and
Commissioning

NN43001-314

.

Table of contents

Document Outline

New in this release
- MG 1000B hardware platform
- Media Card MC32S
- Main and Branch Office running different releases
- Main Office and Branch Office Migration
How to get help
- Getting help from the Nortel web site
- Getting help over the telephone from a Nortel Solutions Center
- Getting help from a specialist by using an Express Routing Code
- Getting help through a Nortel distributor or re-seller
Overview
- Contents
- What is Branch Office?
- Main Office and Branch Office Migration
- MG 1000B (MGC) compared to the MG 1000B (SSC)
- MGC Serial Ports
- Main office hardware description
- MG 1000B platform hardware description
- MG 1000B with MGC Data Networking
  - MGC Network Connections
- MG 1000B platform configuration overview
  - MG 1000B platform without an MG 1000B Expander
  - MG 1000B platform with an MG 1000B Expander
- Capacity
  - Media Card DSP capacity
- Software requirements
  - Main and Branch Office running the same release
  - Main and Branch Office running different releases
- Package Combinations
- Supported applications
- Survivability
  - Active Call Failover
  - Configuring S2 IP Address to point to the main office TPS
Bandwidth Management
- Contents
- Introduction
- Codec negotiation
- Configuring Bandwidth Management parameters
- Adaptive Network Bandwidth Management
- Tandem Bandwidth Management overview
  - Application
- Dialing Plan Overview
- Network using Uniform Dialing Plan
- Network using CDP only
  - Call between two local branch offices
  - Call between branch offices associated with different main offices
Bandwidth Management Support for Network Wide Virtual Office
- Contents
- Feature description
- Operating parameters
  - Assumptions
- Feature interactions
- Feature packaging
- Feature implementation
  - Task summary list
- Feature operation
Alternative Call Routing for Network Bandwidth Management
- Contents
- Description
- Operating parameters
- Feature interactions
- Feature packaging
- Feature implementation using Command Line Interface
  - Task summary list
  - Sample printout
- Feature implementation using Element Manager
  - Zone configuration
- Diagnostics
- Maintenance
  - Command Line Interface maintenance
  - Element Manager maintenance
- Feature operation
How the Branch Office feature works
- Contents
- Introduction
- Normal Mode and Local Mode operation
- Configuring non-zero S2 IP Addresses
  - Points to remember
  - Configuring the S2 IP Address parameter
- Multiple Appearance DN (MADN)
  - IP Phones with the same DN at the Branch Office
  - IP Phones with the same DN at the main office
- Emergency services
  - Configuring ESA for emergency services
  - Configuring SPN for emergency services
- Abbreviated Dialing
- MG 1000B Core interoperability
- Network Wide Redundancy Phase II and Network Music
Planning and management
- Contents
- Data network planning
  - LAN/WAN bandwidth requirements
- Branch Office dialing plan
- Management
Adding a Branch Office
- Contents
- Introduction
- Main office requirements
  - Optional features
  - Branch Office requirements
- Implementation summary
- Adding a CS 1000 Release 5.0 Branch Office to a Branch Office with a previous software release
  - Upgrade the entire network to CS 1000 Release 5.0
  - Upgrade only the main office to CS 1000 Release 5.0
Converting a Small System to a Branch Office
- Contents
- Introduction
- Requirements
- Conversion
  - Implementation summary
Upgrading to CS 1000 Release 5.0
- Contents
- Introduction
- Upgrading to CS 1000 Release 5.0
Main office configuration
- Contents
- Introduction
- Zone parameters
  - Element Manager zone configuration
- IP Phone passwords and parameters
- MG 1000B IP Phone configuration
  - MG 1000B IP Phone configuration using TM 3.01
  - MG 1000B IP Phone configuration using LD 11
MG 1000B platform hardware installation
- Contents
- Installing an MG 1000B Core
- Installing a Signaling Server
MG 1000B software installation
- Contents
- Signaling Server software installation
- Connecting the MG 1000B Core to the network
  - Connecting the MG 1000B Core to the network
  - Using Element Manager to configure the node
- Installing MG 1000B Hardware
Branch Office configuration
- Contents
- Configuring the Branch Office
- Zone parameters
  - Element Manager Branch Office zone configuration
- Adding the Branch Office endpoints to the NRS database
MG 1000B telephones
- Contents
- Overview
- Installing and configuring IP Phones
- Using the IP Phones
- Set-Based Removal
- Analog and digital devices in the Branch Office
Dialing plan configuration
- Contents
- Overview
- Introduction
- Zone-based digit manipulation
- CLID composition
  - CLID verification
- Configuring the dialing plan for PSTN access to Branch Users in Normal Mode
- Testing PSTN access using an MG 1000B IP Phone
Emergency Services configuration
- Contents
- Overview
- Emergency Services Access (ESA)
- Emergency Service using Special Numbers (SPN)
- CLID verification (CLIDVER)
- Networked M911
Basic Emergency Services When VO Logged Out
- Contents
Abbreviated Dialing configuration
- Contents
- Overview
  - Recommended configuration
- Configuring Abbreviated Dialing
Maintenance and diagnostics
- Contents
- Firmware downloads
  - Enhanced UNIStim Firmware Download for IP Phones
- Troubleshooting
- Signaling Server CLI commands
  - isetShow
  - clearLockout TN or IP
- Call Server commands
Preprogrammed data
- Contents
- Introduction
- Passwords and codes
- Default numbering plan
  - First digits
  - Important extension numbers
- Flexible Feature Codes
- SDI ports
- Trunk routes
- System parameters
- Customer data
- Trunk models
- Telephone models
Branch Office engineering example
- Contents
- Introduction
- Assumptions
- Calculations
On-net dialing plan configuration examples
- Contents
- Introduction
- Coordinated Dialing Plan
- Uniform Dialing Plan
  - Call Scenarios
  - Configuration example
- Group Dialing Plan
  - Call Scenarios
  - Configuration example
- Transferable DN
Off-net dialing plan configuration example
- Contents
- Introduction
- Call scenario
- Provisioning
- Call example
List of terms
Figures
- Figure 1 Branch Office associated with a CS 1000E main office
- Figure 2 CS 1000 Release 5.0 MG 1000B System
- Figure 3 MG 1000B Core/MG 1000B Expander
- Figure 4 CS 1000B and MG 1000B with MGC - Data Network Topology
- Figure 5 Single server port network connections (no dual-homing)
- Figure 6 Single server port network connections (dual-homing - non distributed)
- Figure 7 Single server port network connections (dual-homing - distributed)
- Figure 8 Multi server port network configuration (dual-homing - distributed)
- Figure 9 Single server port network connections - cascading
- Figure 10 Multi server (CP-P4) port network configuration (dual-homing - distributed)
- Figure 11 MG 1000B platform without MG 1000B Expander
- Figure 12 MG 1000B platform with MG 1000B Expander
- Figure 13 Configuring a codec
- Figure 14 Zones web page
- Figure 15 Maintenance Commands for Zones web page
- Figure 16 Element Manager - intrazone statistics
- Figure 17 Call Progress with Adaptive Network Bandwidth Management
- Figure 18 Adaptive Network Bandwidth Management graph
- Figure 19 Effect of the default CQos Coefficient
- Figure 20 Effect of a higher CQoS Coefficient
- Figure 21 Adaptive Network Bandwidth Management and CAC web page
- Figure 22 Element Manager - CAC parameters
- Figure 23 Sample output for PRT INTRAZONE command
- Figure 24 Sample output for PRT INTERZONE command
- Figure 25 A call between two branch offices tandems through the main office
- Figure 26 General legend
- Figure 27 Scenario 1: UDP throughout the network
- Figure 28 Call flow for Scenario 1 - local call
- Figure 29 Call flow for Scenario 1 - local call
- Figure 30 Call flow for Scenario 1- local call
- Figure 31 Call flow for Scenario 1 - call to a remote Branch Office (originator side)
- Figure 32 Call flow for Scenario 1 - call to remote Branch Office (destination side)
- Figure 33 Call flow for Scenario 1 - call to remote Branch Office (originator side)
- Figure 34 Call flow for Scenario 1 - call to remote Branch Office (destination side)
- Figure 35 Call flow for Scenario 1 - call to remote Branch Office (originator side)
- Figure 36 Call flow for Scenario 1 - call to remote Branch Office (destination side)
- Figure 37 Provisioning example
- Figure 38 Tandem endpoint configuration in Element Manager
- Figure 39 Scenario 2 - UDP between main offices, CDP inside the main office region
- Figure 40 Call flow for Scenario 2 - local call dials CDP
- Figure 41 Call flow for Scenario 2 - local call dial UDP
- Figure 42 Call flow for Scenario 2 - local call to remote Branch Office (originator side)
- Figure 43 Call flow for Scenario 2 - call to remote Branch Office (destination side)
- Figure 44 Scenario 3 - full CDP network
- Figure 45 Call flow for Scenario 3 - local call
- Figure 46 Call flow for Scenario 3 - calls to remote Branch Office (originator side)
- Figure 47 Call flow for Scenario 3- calls to remote Branch Office (destination side)
- Figure 48 Example of Alternative Call Routing for NBWM in operation
- Figure 49 Example of an alternately routed call between a Branch Office telephone in Normal Mode and a main office telephone
- Figure 50 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
- Figure 51 Example of an alternately routed call between a main office telephone and a Branch Office telephone
- Figure 52 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
- Figure 53 Example of an alternately routed call between a Branch Office telephone and another Branch Office telephone
- Figure 54 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
- Figure 55 Access the Zone web page
- Figure 56 Access the Zones web page to select Alternate Routing for Calls between IP Stations
- Figure 57 Access the Alternate Routing for Calls between IP Stations web page to configure the feature
- Figure 58 System Maintenance web page
- Figure 59 Maintenance web page showing Select by Functionality
- Figure 60 The Maintenance Commands for Zones web page with PRT ZALT results
- Figure 61 Show the status of the Alternative Call Routing feature for the Branch Office zone
- Figure 62 Enable zone Branch Office behavior
- Figure 63 Alarm Suppression Time Period (ZAST)
- Figure 64 Configuration using S2 IP Address
- Figure 65 Network Music Service Feature Packaging Requirements
- Figure 66 Branch Office-specific zone configuration
- Figure 67 Branch Office-specific Zone Basic Property and Bandwidth Management
- Figure 68 Zone Time Difference and time zone
- Figure 69 Guide bracket installed in a rack
- Figure 70 Right ear bracket installed on the MG 1000B Core
- Figure 71 MG 1000B Core and MG 1000B Expander installed in a rack
- Figure 72 Power switch on the front of the MG 1000B Core
- Figure 73 Media Card
- Figure 74 Signaling Server
- Figure 75 Signaling Server brackets (two of each)
- Figure 76 Signaling Server support bracket
- Figure 77 Left hinge mount
- Figure 78 Right hinge mount
- Figure 79 Snapped-in bezel door
- Figure 80 Installed rack-mount bracket
- Figure 81 Rack-mounting the Signaling Server
- Figure 82 Back of Signaling Server
- Figure 83 Maintenance to Signaling Server connection
- Figure 84 Signaling Server with open bezel door
- Figure 85 MAC address
- Figure 86 Signaling Server indicators and power switch
- Figure 87 Tools menu
- Figure 88 Back of MG 1000B Core
- Figure 89 Confirm IP telephony node values H.323 Gatekeeper
- Figure 90 Confirm IP telephony node values SIP Redirect Server
- Figure 91 DSP Daughterboard
- Figure 92
- Figure 93 Branch Office-specific Zone Basic Property and Bandwidth Management
- Figure 94 Set-Based Installation Step 1
- Figure 95 Set-Based Installation Step 2
- Figure 96 Set-Based Installation Step 3
- Figure 97 Set-Based Installation Step 4
- Figure 98 Set-Based Installation Step 6
- Figure 99 Set-Based Installation Step 7
- Figure 100 Set-Based Installation complete
- Figure 101 Options menu
- Figure 102 Branch User ID
- Figure 103 Branch password
- Figure 104 Main Office Terminal Number
- Figure 105 Main office password
- Figure 106 Entry of Main Office TN
- Figure 107
- Figure 108 Options menu
- Figure 109 Virtual Office - logged in
- Figure 110 Virtual Office application menu
- Figure 111 Virtual or Branch soft key display
- Figure 112 Resume Normal Mode
- Figure 113 NRS Routing Entries window with no endpoint selected
- Figure 114 NRS Lookup path for gateway endpoints
- Figure 115 NRS Routing Entries window for selected endpoint
- Figure 116 NRS Add Routing Entry
- Figure 117 Zone Dialing Plan and Access Codes
- Figure 118 Zone Emergency Service Information
- Figure 119 New and changed prompts and responses in LD 16
- Figure 120 Required firmware version
- Figure 121 Branch Office traffic flow
- Figure 122 Coordinated Dialing Plan (CDP)
- Figure 123 Uniform Dialing Plan (UDP)
- Figure 124 Group Dialing Plan (GDP)
- Figure 125 Transferable DN (TNDN) (pre-transfer)
- Figure 126 Transferable DN (TNDN) (post-transfer)
- Figure 127 Off-net dialing plan example - call scenario.
- Figure 128 NRS Routing Entries window
- Figure 129 NRS Add Routing Entry
Tables
- Table 1 Contents
- Table 2 CEMux Packs and daughter boards supported in MG 1000B with MGC
- Table 3 Card slots for MG 1000B Core and MG 1000B Expander
- Table 4 New IP Phone TN type naming convention
- Table 5 Best Bandwidth algorithm - codec type
- Table 6 Adaptive Network Bandwidth Management and CAC fields
- Table 7 Configuration details for the general case
- Table 8 Provisioning details for this case
- Table 9 Main office B DMI and RLI provisioning (for calls in Branch Office B)
- Table 10 Main office B LOC provisioning for LOC 741 841
- Table 11 Main office and Branch Office HLOC provisioning - Main office B and Branch Office B
- Table 12 Main office B LOC provisioning for LOC to remote main office system - main office A is LOC 842
- Table 13 Main office A LOC provisioning for LOC to remote main office systems - main office B is LOC 841
- Table 14 Branch Office terminating RLI provisioning
- Table 15 Provisioning details for this case
- Table 16 Provisioning details for this case
- Table 17 Sample values for Abbreviated Dialing
- Table 18 Example dialing string, area codes, and Access Codes
- Table 19 IP Phone node passwords
- Table 20 Readiness checklist
- Table 21 Tools checklist
- Table 22 DSP Daughterboard configurations
- Table 23 MGC Serial Port Capabilities
- Table 24 LD 11 Branch Office changes for Internet Telephones
- Table 25
- Table 26 Mapping between from CTYP parameter in SPN block to call-type before digit manipulation
- Table 27
- Table 28 Normal Operation troubleshooting
- Table 29 Legend for LD 32 STAT command Login status
- Table 30 Branch User Config troubleshooting
- Table 31 Passwords and codes
- Table 32 Default numbering plan First digit
- Table 33 Default numbering plan important extension numbers
- Table 34 Flexible Feature Codes
- Table 35 Pre-configured SDI ports
- Table 36 Pre-configured PTY ports
- Table 37 ESDI settings
- Table 38 Preprogrammed trunk route information
- Table 39 System parameters
- Table 40 Preprogrammed trunk route information
- Table 41 Equipment characteristics
- Table 42 Traffic characteristics
- Table 43 MG 1000B Core and MG 1000B Expander card type, number and devices
- Table 44 Full Duplex Ethernet bandwidth for one channel (one Erlang)
- Table 45 Traffic capacity at P.01, P.005, and P.001 GOS
- Table 46 LAN/WAN bandwidth for one channel (one Erlang)
Procedures
- Procedure 1 Printing intrazone and interzone statistics for a zone
- Procedure 2 Displaying CAC parameters for one or more zones
- Procedure 3 Provisioning Tandem Bandwidth Management
- Procedure 4 Accessing the Zones web page
- Procedure 5 Printing zone ALTPrefix
- Procedure 6 Show Status
- Procedure 7 Enabling a zones Branch Office behavior
- Procedure 8 Suppress Alternative Call Routing for NBWM alarms
- Procedure 9 Configuring ESN and MG 1000B zones
- Procedure 10 Setting the IP Phone Installers Password
- Procedure 11 Setting and changing the Station Control Password Configuration
- Procedure 12 Configuring MG 1000B IP Phones at the main office using LD 11
- Procedure 13 Mounting the MG 1000B Core or MG 1000B Expander in a 19-inch rack
- Procedure 14 Preparing the Signaling Server for rack-mounting
- Procedure 15 Rack-mounting the Signaling Server
- Procedure 16 Connecting and powering up the Signaling Server
- Procedure 17 Creating a Signaling Server software CD-ROM
- Procedure 18 Viewing the Tools Menu
- Procedure 19 Changing the Signaling Server port speed
- Procedure 20 Verifying successful configuration
- Procedure 21 Configuring the ELAN network interface IP address
- Procedure 22 Connecting the Ethernet ports
- Procedure 23 Configuring the MG 1000B zone
- Procedure 24 Using Set-Based Installation
- Procedure 25 Configuring a Branch User
- Procedure 26 Testing the telephone for survivability
- Procedure 27 Installing IP Phones through overlays
- Procedure 28 Changing the SCPW
- Procedure 29 Using the Telephone Options feature
- Procedure 30 Using the Virtual Office Login feature
- Procedure 31 Using the Test Local Mode feature
- Procedure 32 Using the Set-Based Removal feature
- Procedure 33 Configuring the main office
- Procedure 34 Configuring the NRS database
- Procedure 35 Configuring the Branch Office
- Procedure 36 Testing PSTN access using an MG 1000B IP Phone
- Procedure 37 Configuring the main office
- Procedure 38 Configuring the Branch Office
- Procedure 39 Configuring the Branch Office zone
- Procedure 40 Testing ESDN using an MG 1000B Telephone
- Procedure 41 Configuring Speed Call List (SCL)
- Procedure 42 Configuring Pretranslation Groups
- Procedure 43 Assigning Pretranslation Groups to the telephones
- Procedure 44 Configuring Incoming DID Digit Conversion (IDC)
- Procedure 45 Upgrading firmware for CS 1000 Release 5.0
- Procedure 46 Upgrading firmware for CS 1000 Release 4.0 and earlier
- Procedure 47 Calculating traffic
- Procedure 48 Calculating Call Server Loading
- Procedure 49 Calculating TLAN subnet bandwidth for IP Phone traffic
- Procedure 50 Calculating MG 1000B with Virtual Trunk LAN/WAN
- Procedure 51 Calculating unspecified conference traffic
- Procedure 52 Calculating known conference traffic
- Procedure 53 Calculating Branch Office traffic, and LAN/WAN bandwidth without local messaging (CallPilot) capability