Nortel Networks 1000M User Manual

Page 446

446

Central Answering Position

Prompt

Response

Description

TOTN

To Terminal Number

Note: Not prompted if "M" is entered in response to the "TYPE"
prompt.

c u

Format for CS 1000M Small System, Meridian 1 Small System,
CS 1000S system, Media Gateway 1000B, and Media Gateway
1000T, where c = card and u = unit.

The CAP queue (ACD queue) is configured using LD 23. Respond as
follows for the specified prompt:

LD 23: Configuring ACD as the night number

Prompt

Response

Description

REQ

NEW

TYPE

ACD

"ACD" = ACD data block

CUST

Customer number as defined in LD 15.

ACDN

xxxx

"xxxx" = ACD directory number

MWC

not message center

ACPQ

(NO) YES

answered calls are (are not) given priority when reentered in
queue

AST

Associated set (used with Meridian Link only).

DSAC

Server IS/data service access code (used with Meridian Link
only).

MAXP

1–120

Maximum number of positions.

SDNB

(NO) YES

Block (or not) calls to the Secondary DN.

BSCW

(NO) YES

Block (or not) calls to the secondary DN on walkaway.

ISAP

(NO) YES

ACD messages sent (not sent) across the ISDN/AP link.

FRT

0–2044

Time in seconds allowed before unanswered incoming ACD
calls are connected to the first RAN (appears if FRRT RAN route
number is identified above).

SRRT

0–511

Second RAN route number for ACD.

SRT

0-2044

Time in seconds before second RAN is connected to ACD calls
(appears if SRRT RAN route number is identified above).

NRRT

0-127

RAN route number assigned as night announcement for ACD
calls.

FROA

(NO) YES

First RAN to be given to incoming calls immediately.

Nortel Communication Server 1000

Communication Server 1000M and Meridian 1 Small System Installation and Commissioning

NN43011-310

01.04

Standard

Release 5.0

13 May 2008