Rockwell Automation 21G PowerFlex 750-Series AC Drives Programming Manual User Manual
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Rockwell Automation Publication 750-PM001J-EN-P - October 2014
Chapter 6
Troubleshooting
Drive does not Start from HIM.
Drive does not respond to changes in speed command.
Motor and/or drive will not accelerate to commanded speed.
Motor operation is unstable.
Cause(s)
Indication
Corrective Action
Drive is configured for 2 wire level
control.
None
Change P150 [Digital In Conf] to correct control
function.
Another device has Manual control.
None
Port does not have control.
None
Change P324 [Logic Mask] to enable correct port.
Cause(s)
Indication
Corrective Action
No value is coming from the source of
the command.
LCD HIM Status
Line indicates “At
Speed” and
output is 0 Hz.
1. If the source is an analog input, check wiring and
use a meter to check for presence of signal.
2. Check P2 [Commanded SpdRef] for correct source.
Incorrect reference source has been
programmed.
None
3. Check P545 [Spd Ref A Sel] for the source of the
4. Reprogram P545 [Spd Ref A Sel] for correct source.
Incorrect Reference source is being
selected via remote device or digital
inputs.
None
5. Check P935 [Drive Status 1],
, bits 12 and
13 for unexpected source selections.
6. Check P220 [Digital In Sts],
to see if inputs
are selecting an alternate source.
7. Check configuration of P173…175 [DI Speed Sel
n] functions
Cause(s)
Indication
Corrective Action
Acceleration time is excessive.
None
Reprogram P535/536 [Accel Time X].
Excess load or short acceleration times
force the drive into current limit,
slowing or stopping acceleration.
None
Check P935 [Drive Status 1], bit 27 to see if the drive is
in Current Limit.
Remove excess load or reprogram P535/536 [Accel
Time n].
Speed command source or value is not
as expected.
None
Check for the proper Speed Command using Steps 1
through 7 above.
Programming is preventing the drive
output from exceeding limiting values.
None
Check P520 [Max Fwd Speed], P521 [Max Rev Speed]
and P37 [Maximum Freq]
to assure that speed is not limited by
programming.
Cause(s)
Indication
Corrective Action
Motor data was incorrectly entered or
Autotune was not performed.
None
1. Correctly enter motor nameplate data.
2. Perform “Static Tune” or “Rotate Tune” Autotune
procedure. See P70 [Autotune] on