Nortel Networks 8000 - Manual (Page 475)

12 PPPoE configuration
Nortel Secure Router 8000 Series
Configuration -WAN Access
pppoe-server bind Virtual-Template 1
#
interface Virtual-Templatel
ppp authentication-mode chap
ip address 10.111.10.1 255.255.255.0
remote address pool 1
#
aaa
local-user ne password simple nortel
ip pool 1 10.111.10.2 10.111.10.10
#
return
12.6 Troubleshooting
Fault description
The PC cannot access the router through the PPPoE client software.
Fault analysis
The possible causes are:
• The PC and the router are connected incorrectly.
• The user name or the password is incorrect
• The router is configured incorrect.
Troubleshooting procedure
Do as follows on the routers:
Step 1 Before the binding is complete, check whether the physical status of the interface is Up. Use
the display interface command to check if the status is Up. If the status is not Up, check
whether the network cable of the Ethernet interface is correct.
Step 2 If the AAA authentication is adopted, check whether the username and the password entered
in the PC are the same as the username and the password used in AAA.
Step 3 Check whether the virtual template is bound on the Ethernet interface connected to the PC.
Use the display current-configuration interface command to check whether the virtual
template is bound on the Ethernet interface connected to the PC. If not, use the pppoe-server
bind virtual-template number command in the interface view to bind the virtual template.
Step 4 Use the display pppoe-server session command to check whether the session number is
equal to the maximum PPPoE session number. If the session numbers are equal, use the
pppoe-server max-sessions command to re-configure the PPPoE session number. If the
PPPoE session number has reached the maximum limit allowed in the system, additional
sessions cannot be connected.
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12-10 Nortel Networks Inc. Issue 5.3 (30 March 2009)