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Increasing the time-out period and number, Of retries for switches in progress – HP Storage Essentials NAS Manager Software User Manual

Page 693

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Storage Essentials 5.1 User Guide 661

The management server lets you send status reports about Discovery Data Collection/Get Details to

users. The status reports that are sent to users can also be found in the GAEDSummary.log file in

the [Install_DIR]\logs directory on the management server.
To configure the management server to send status reports on Discovery Data Collection/Get

Details to your e-mail account:

1.

Enable e-mail notification for the management server. Refer to the User Guide for more

information.

2.

Add or edit the e-mail address for the Admin account.
The status reports for Discovery Data Collection/Get Details automatically go the e-mail account

provided for the Admin user. To add or edit an e-mail address for the Admin account, log in as

Admin and then follow the steps in ”

Modifying Your User Profile

” on page 146.

3.

If you want additional users to receive the status reports for Discovery Data Collection/Get

Details, do the following:
a. Click Options > Storage Essentials > Manage Product Health. Then, click Advanced

in the Disk Space tree.

b. Click Show Default Properties at the bottom of the page.
c. Copy the gaedemail property. How you copy the text depends on your Web browser. If

you are using Microsoft Explorer or Netscape Navigator, select the text and then right-click

the selected text. Then, select Copy.

d. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.

Then, click Advanced in the Disk Space tree).

e. Paste the copied text into the Custom Properties field. How you paste the text depends on

your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click

the field and select Paste.

f. Assign the e-mail accounts you want to receive the report to the gaedemail property. For

example, if you want [email protected] and [email protected] to receive these status

reports, modify the gaedemail property in the Custom Properties field as follows:

[email protected];[email protected]

NOTE:

Make sure the harsh (#) symbol is removed from the gaedmail property.

g. When you are done, click Save.
h. Restart the service for the management server for your changes to take effect.

Increasing the Time-out Period and Number

of Retries for Switches in Progress

If you are having difficulty obtaining information from switches with SNMP connections during

Discovery Data Collection/Get Details, you may need to increase the time-out period and the

number of retries. By default, the management server gives a switches five seconds to respond to its

requests for information during Discovery Data Collection/Get Details. If the switch does not

respond the first time, the management server tries again. The management server says it cannot

contact the switch if it does not receive a response from the switch a second time.