HP Storage Essentials NAS Manager Software - Manual (Page 21)

Storage Essentials 5.1 User Guide xxi
to Run Behind Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
Volume Names from Ambiguous
Automounts Are Not Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 656
Installing the Software Security Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657
Installing the Certificate by Using Microsoft Explorer 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 657
Installing the Certificate by Using
Netscape Navigator 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658
Changing the Security Certificate to Match the
Name of the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658
Troubleshooting After Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
SMI-S Switches Must Be Removed
and Rediscovered After Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
Troubleshooting Discovery and
Discovery Data Collection/Get Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
Names are Changed After Running Discovery Data Collection/Get Details
for Cisco SMI-S Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660
Configuring E-mail Notification for Discovery Data Collection/Get Details . . . . . . . . . . . . . . 660
Increasing the Time-out Period and Number
of Retries for Switches in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661
“Connection to the Database Server Failed” Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663
DCOM Unable to Communicate with Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663
Duplicate Listings for Brocade Switches
in Same Fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Element Logs Authentication Errors During Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
EMC Device Masking Database Does Not Appear
in Topology (AIX Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Management Server Does Not Discover Another
Management Server's Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Microsoft Exchange Drive Shown as a Local Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Unable to Discover Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Nonexistent Oracle Instance Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
Requirements for Discovering Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
Do Not Run Overlapping Discovery Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
"This storage system uses unsupported
firmware. ManagementClassName: ???"
Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
Troubleshooting Topology Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
About the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666
Undiscovered Hosts Display as Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
Solaris Machines Appear to Have Extra QLogic HBAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
No Stitching for Brocade Switches with Firmware 3.2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
Link Between a Brocade Switch and a Host
Disappears from the Topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
Incorrect Topology Sometimes Displayed for CNT Switches . . . . . . . . . . . . . . . . . . . . . . . . 670
Unable to Find Elements on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
Unable to See Path Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
Device Locking Mechanism for Brocade Element