HP Storage Essentials NAS Manager Software - Manual (Page 411)

Storage Essentials 5.1 User Guide 379
provisioning command did not go through. It then tries to contact HiCommand Device Manager
again while the previous command is still proceeding. After two retries, the management server
stops attempting to contact HiCommand Device Manager.
For example, assume you initiated a provisioning command to add the HSG. The management
server waits 20 minutes for a response. If it receives no response during the time, it sends another
“Add” command and waits 20 minutes for a response. If no response is received, it sends another
command. After the second retry, the management server stops attempting to contact HiCommand
Device Manager. Multiple HSGs with the same configuration of LUNs and Worldwide Names
(WWNs) were created when the management server attempted to contact HiCommand Device
Manager.
The management server has a similar behavior when a delete command is initiated. It sends the
delete command to HiCommand Device Manager, waits 20 minutes, and sends another delete
command if it receives no response. The command tries to delete the same HSG, but the target
HSG is deleted after the first command is completed. The second command returns an error.
If you need more time for HiCommand Device Manager to respond, you can increase the amount
of time the management server waits, by modifying the
cimom.provider.hds.ProvisioningTimeout property as described in the following steps:
1. Select Options > Storage Essentials > Manage Product Health. Then, click Advanced in
the Disk Space tree on the management server.
2. Click Show Default Properties at the bottom of the page.
3. Copy the following text.
cimom.provider.hds.ProvisioningTimeout
4. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.
Then, click Advanced in the Disk Space tree).
5. Paste the copied text into the Custom Properties field. How you paste the text depends on
your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the
field and select Paste.
6. Make your changes in the Custom Properties field. Change the value of the
cimom.provider.hds.ProvisioningTimeout property. The value is in milliseconds. For
example, assume you want the management server to wait an hour. You would assign
3600000 to cimom.provider.hds.ProvisioningTimeout, since 3600000
milliseconds is one hour.
cimom.provider.hds.ProvisioningTimeout
=3600000
7. When you are done, click Save.
8. Restart the service for the management server for your changes to take effect.
While AppStorManager is restarting, users are not able to access the management server. The
AppStorManager service must be running for the management server to monitor elements.
Initiator Ports Cannot Be Used for Provisioning
Ports designated as an Initiator on a storage system belonging to the HDS Freedom Storage™
Lightning 9900™ Series or Freedom Storage Lightning 9900V Series cannot be used for
provisioning. If you select one of these ports, you receive a message saying that provisioning failed