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Configuring the global key policy ······························································································································ 407
Configuring IVR nodes ················································································································································· 409
Configuring a call node ····································································································································· 409
Configuring a jump node ··································································································································· 412
Configuring a service node ································································································································ 414
Configuring access number management ················································································································· 415
Configuring an access number ·························································································································· 415
Configuring advanced settings for the access number ··················································································· 416
IVR configuration examples ········································································································································ 417
Configure a secondary call on a call node (match the terminator of numbers) ··········································· 417
Configure a secondary call on a call node (match the number length) ························································ 421
Configure a secondary call on a call node (match a number) ······································································ 424
Configure an extension secondary call on a call node ·················································································· 426
Configure a jump node ······································································································································ 428
Configure an immediate secondary call on a service node ··········································································· 430
Configure a secondary call on a service node ································································································ 432
Configure a call node, jump node, and service node ···················································································· 434
Customizing IVR services ············································································································································· 440
Create a menu ····················································································································································· 440
Bind an access number ······································································································································· 446
Customize IVR services ······································································································································· 447
Custom IVR service configuration example ······································································································ 448
Advanced configuration ········································································································································· 459
Global configuration···················································································································································· 459
VRF-aware SIP ······························································································································································ 460
Batch configuration ······················································································································································ 461
Local number ························································································································································ 461
Call route ······························································································································································ 468
Line management ················································································································································ 471
SIP local survival services ··································································································································· 475
States and statistics ················································································································································· 477
Line states ······································································································································································ 477
Displaying detailed information about analog voice subscriber lines ··························································· 478
Displaying detailed information about digital voice subscriber lines ···························································· 478
Call statistics ································································································································································· 479
Displaying active call summary ························································································································· 480
Displaying history call summary ························································································································ 480
SIP UA states ································································································································································· 481
Displaying TCP connection information ············································································································ 481
Displaying TLS connection information ············································································································· 481
Connection status ························································································································································· 482
Displaying number register status ······················································································································ 482
Displaying number subscription status ·············································································································· 483
Local survival service states ········································································································································· 483
SIP trunk account states ··············································································································································· 484
Displaying SIP trunk account states ··················································································································· 484
Displaying dynamic contact states ···················································································································· 485
Server group information ············································································································································ 485
IVR information ····························································································································································· 486
Displaying IVR call states ···································································································································· 486
Displaying IVR play states ·································································································································· 487