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HP Array Controller HSG V8.7 Software User Manual

Page 513

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Event Reporting: Templates and Codes

D–79

24

Check for the following invalid write cache configurations:

n

If the wrong write cache module is installed, replace with the matching module or
clear the invalid cache error via the CLI. Refer to Appendix B, “CLI Commands” for
more information.

n

If the write cache module is missing, reseat cache if it is actually present, or add the
missing cache module, or clear the invalid cache error via the CLI. Refer to
Appendix B, “CLI Commands” for more details.

n

If in a dual-redundant configuration and one of the write cache modules is missing,
match write cache boards with both controllers.

25

An unrecoverable Memory System failure occurred. Upon restart the controller will
generate one or more Memory System Failure Event Sense Data Responses; follow the
repair action(s) contained therein.

37

The Memory System Failure translator could not determine the failure cause. Follow
repair action 01.

38

Replace the indicated cache memory DIMM.

39

Check that the cache memory DIMMs are properly configured.

3A

This error applies to this controller’s mirrored cache. Since the mirrored cache is
physically located on the other controller’s cache module, replace the other controller’s
cache module, or the appropriate memory DIMMs on the other controller’s cache
module.

3C

This error applies to this controller’s mirrored cache. Since the mirrored cache is
physically located on the other controller’s cache module, replace the indicated cache
memory DIMM on the other controller’s cache module.

3D

Either the primary cache or the mirrored cache has inconsistent data. Check for the
following conditions to determine appropriate means to restore mirrored copies.

n

If the mirrored cache is reported as inconsistent and a previous FRU Utility
warmswap of the mirrored cache module was unsuccessful, retry the procedure via
the FRU Utility, by removing the module and re-inserting the same or a new module.

n

Otherwise, enter the CLI command SHUTDOWN THIS to clear the inconsistency
upon reboot.

3E

Replace the indicated cache module.

3F

No action necessary, cache diagnostics will determine whether the indicated cache
module is faulty.

Table D–4

Recommended Repair Action Codes (Continued)

Code

Description