HP Array Controller HSG V8.7 Software - Manual (Page 160)

4–6 HSG80 User’s Guide
Nonmirrored cache;
controller reports failed
DIMM in cache module
A or B. Improperly installed
DIMM. Remove cache module
and ensure that DIMM
is fully seated in its slot.
See Figure 1–7 on page
1–13 for location of
cache module and see
Figure 5–7 on page
5–42 for location of
DIMM. Reseat DIMM (see
Figure 5–8 on page
5–44).
Failed DIMM. If the foregoing check
fails to produce a
remedy, check for OCP
LED codes. Replace DIMM.
Mirrored cache;
“this controller” reports
DIMM 1 or 2 failed in
cache module A or B. Improperly installed
DIMM in “this
controller’s” cache
module (see Figure 1–7
on page 1–13 and
Figure 5–7 on page
5–42). Remove cache module
and ensure that DIMMs
are installed properly.
See “Replacing
DIMMs,” page 5–42. Reseat DIMM (see
Figure 5–8 on page
5–44).
Failed DIMM in “this
controller’s” cache
module. If the foregoing check
fails to produce a
remedy, check for OCP
LED codes. Replace DIMM in “this
controller’s” cache
module.
Mirrored cache;
“this controller”reports
DIMM 3 or 4 failed in
cache module A or B. Improperly installed
DIMM in “other
controller’s” cache
module (see Figure 1–7
on page 1–13 and
Figure 5–7 on page
5–42). Remove cache module
and ensure that DIMMs
are installed properly.
See “Replacing
DIMMs,” page 5–42. Reseat DIMM (see
Figure 5–8 on page
5–44).
Failed DIMM in “other
controller’s” cache
module. If the foregoing check
fails to produce a
remedy, check for OCP
LED codes. Replace DIMM in
“other controller’s”
cache module.
Mirrored cache;
controller reports battery
not present. Memory module was
installed before it was
connected to an ECB. ECB cable not
connected to cache
module. Connect ECB cable to
cache module, then
restart both controllers
by pushing their reset
buttons simultaneously.
Table 4–1 Troubleshooting Table (Continued)
Symptom Possible Cause Investigation Remedy