HP Array Controller HSG V8.7 Software - Manual (Page 167)

Troubleshooting 4–13
Figure 4–1 Troubleshooting: Host Cannot Access Unit (continued)
Driver
loaded?
Invalid cache?
Event log errors
for adapters?
N
N
Y
N
N
Y
Y
N
OK
Y
A
B
• Clear condition
• Check units
• Restart host
• Go to Start
• Reconfigure
• Restart controller
• Restart host
• Go to Start
NOTE: If this happens
more than two times, there
may be PCI restrictions
on your adapter. Refer
to your adapter's readme
file for specifics.
CLI: SHOW this
CLI: SHOW unit-number
CLI: SHOW connections
CXO6499A
• Shutdown
• Re-seat GLM
• Re-seat adapter
• Check cables or
add loopback
• Go to Start
• Transparent: Units 0-99 on
port 1; units 0-99 on port 2
• Multiple bus: Units 0-199
on all ports
Online?
Host mode?
Offset?
Units configured
correctly?
Online?
Access?
Lost data?
BAD
CLI: CLEAR_ERRORS INVALID_CACHE
See Chapter 2,"Configuring
an HSG80 Array Controller."