HP Array Controller HSG V8.7 Software - Manual (Page 511)

Event Reporting: Templates and Codes D–77
Recommended Repair Action Codes
Recommended Repair Action Codes are embedded in Instance and Last
Failure codes. Refer to “Instance Codes,” page D–16, and “Last Failure
Codes,” page D–36, for a more detailed description of the relationship
between these codes.
Table D–4 contains the repair action codes assigned to each significant
event in the system.
Table D–4 Recommended Repair Action Codes
Code Description
00 No action necessary.
01 An unrecoverable hardware detected fault occurred or an unrecoverable software
inconsistency was detected. Proceed with controller support avenues.
03 Follow the recommended repair action contained as indicated in the Last Failure Code.
04 Two possible problem sources are indicated:
n In the case of a shelf with dual power supplies, one of the power supplies has failed.
Follow repair action 07 for the power supply with the Power LED out.
n One of the shelf blowers has failed. Follow repair action 06.
05 Four possible problem sources are indicated:
n Total power supply failure on a shelf. Follow repair action 09.
n A device inserted into a shelf that has a broken internal SBB connector. Follow repair
action 0A.
n A standalone device is connected to the controller with an incorrect cable. Follow
repair action 08.
n A controller hardware failure. Follow repair action 20.
06 Determine which blower has failed and replace it.
07 Replace power supply.
08 Replace the cable. Refer to the specific device documentation.
09 Determine power failure cause.
0A Determine which SBB has a failed connector and replace it.