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Troubleshooting – Interlogix VEREX Director User Manual

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21-0381E v4.9.1

Welcome Report Control Admin Sys

Config

Tech-Ref

313

to connect out to Director-server on another PC
via the internet through a proxy server.
Typically not used.

Settings: "Proxy Type" (select "None" if not using this
feature), "Domain", and a "User Name" and
"Password" that has suitable permissions on that
domain. (For these and other proxy settings, get an
'IT' person to help you.)

- Manager Language: This allows changing the

language for this menu and subsequent
screens.

- About: This shows the version number and

other information for the Director-server
manager.

- Exit: This shuts down the Director-server

manager, while leaving the Director-server
service in its present state.

Tip: This service manager will be available again the
next time someone logs into the Director-server PC.
To restart it manually, go to: [Start], (All Programs),

Programs, Startup, and select VEREX Director-

Server Manager. (This can also be found under (e.g.)
C:\Program Files\VEREX Director V4.)

Troubleshooting

Start-up of the VEREX Director-services
(Director server or communications) may be
delayed or blocked in certain situations. If you
suspect this, you can use the Windows "Event
Viewer" to see what's going on.

Locator: [Start], ..Run, .."eventvwr", [OK]. Then, go
to the "Application" node, and double-click error
messages to look for ones pertaining to Director
services (Director server or communications).