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1 Introduction to IMC ··················································································································································· 1
IMC overview ···································································································································································· 1
IMC base platform features ············································································································································· 1
Role-based administrative controls ························································································································· 2
Resource management ············································································································································· 3
Configuration and change management ··············································································································· 5
Network asset management ···································································································································· 7
Real time fault management ···································································································································· 7
Performance monitoring and management ··········································································································· 8
Global ACL management ········································································································································ 9
Security monitoring ··············································································································································· 11
Global VLAN management ·································································································································· 12
Virtual Resource Management ····························································································································· 13
Reporting ································································································································································ 13
Intuitive user interface ··········································································································································· 14
IMC service components ··············································································································································· 14
Wireless Service Manager ··································································································································· 14
Voice Service Manager ········································································································································ 15
User Access Manager ··········································································································································· 16
Endpoint Admission Defense ································································································································ 17
User Behavior Auditor ··········································································································································· 18
QoS Manager ······················································································································································· 18
Network Traffic Analyzer ····································································································································· 19
MPLS VPN Manager ············································································································································· 19
Service Health Manager ······································································································································· 20
IPsec VPN Manager ·············································································································································· 20
Service Operation Manager ································································································································ 20
Application Manager ············································································································································ 20
TACACS+ Authentication Manager ···················································································································· 20
VAN Connection Manager ·································································································································· 21
Branch Intelligent Management System ·············································································································· 21
Remote Site Manager ··········································································································································· 21
Resource Automation Manager ··························································································································· 21
VAN SDN Manager ············································································································································· 21
VAN Fabric Manager ··········································································································································· 22
Unified Communications Health Manager ········································································································· 22
How IMC works ····························································································································································· 22
SOA model ···························································································································································· 23
IMC framework layers ·········································································································································· 24
SOA framework ····························································································································································· 27
2 Planning considerations for a successful implementation ···················································································· 29
Knowing your organization's network resource management requirements ·················································· 29
Identifying network infrastructure stakeholders ·································································································· 29
Identifying stakeholder needs ······························································································································ 30
Common data requirements ································································································································· 30
Knowing your network infrastructure ··························································································································· 32
Knowing your network topology ························································································································· 32
Knowing your device vendors, series, and models ··························································································· 33