Identifying network infrastructure stakeholders – H3C Technologies H3C Intelligent Management Center User Manual
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2 Planning considerations for a successful
implementation
Executing a successful deployment of IMC requires gathering information about what infrastructure
stakeholders need as well as what information they have about the network infrastructure, devices that
comprise it, and services that run on it. Understanding what your stakeholders' needs and requirements
are help you understand how IMC must be configured to meet those needs. Stakeholders and IT staff also
have very valuable information on the network, its idiosyncrasies and performance that also support you
in configuring IMC successfully.
In addition to interviewing stakeholders to understand what their requirements are, you need to
investigate various areas of the network infrastructure. You need to know your network in order to ensure
a successful implementation of IMC.
Once you have interviewed your stakeholders and investigated the many and varied layers of a network
infrastructure, you are ready to begin translating requirements into actionable configuration tasks to
create a successful deployment of IMC.
Knowing your organization's network resource management
requirements
Collaborating with your stakeholders to identify their needs and to determine if and how their needs are
met by IMC is critical to the successful deployment of IMC. Identifying and interviewing your stakeholders
to understand their requirements for IMC and to gather from them the information you need to configure
IMC effectively is a great place to begin planning your IMC deployment.
Identifying network infrastructure stakeholders
To ensure a successful IMC deployment, you must identify your organization users and their needs. The
most likely stakeholders of IMC are those who manage, engineer, and support the network infrastructure.
This includes network managers, engineers, administrators, and the NOC staff. The network engineering
and operations teams benefit significantly by the services IMC offers and they are the greatest source of
information and experience for guiding a successful deployment of IMC.
Network security teams also have a need or interest in gaining visibility into the network infrastructure,
and teams that engineer and support data center environments also benefit from IMC. Teams that
develop and support databases and applications also have some interest or need for visibility into the
network infrastructure. Systems management, staff responsible for managing system software upgrades
and patches, have an interest in the visibility that IMC provides.
Teams that support the tracking and resolution of failures and problems, including Help Desks, have an
interest in IMC. For organizations that have formal or informal processes for monitoring, managing, and
reporting on service quality and compliance with service level agreements are also IMC stakeholders.
Organizations that deal with governance, risk and compliance issues and initiatives, those who deal
with auditing IT controls are also stakeholders for IMC. Managers, engineers and teams charged with
meeting the performance requirements of the network and those who plan for the future capacity
demands for IT services are also key stakeholders of IMC.