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Troubleshooting standard issues, Ampp is not working – Brocade Network OS Administrator’s Guide v4.1.1 User Manual

Page 677

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Process exceptions can sometimes occur with the L2SYSD process when combinations of ACL limits
are approached or exceeded.

Constant MAC learning and flushing can occur when ASIC table limitations are exceeded. Layer 2
frame switching can fail if the number of MAC address table entries is exceeded.

Troubleshooting standard issues

This section describes some potential problems you may encounter and suggestions on how to
investigate or resolve each issue. If these steps do not lead to resolution of the problem, prepare a case
for your switch provider, as described in

Contacting Brocade Technical Support

on page 21.

AMPP is not working

on page 677

Panic reboots are continuous

on page 680

CID card is corrupted

on page 680

CPU use is unexpectedly high

on page 682

ECMP not load balancing as expected

on page 682

ENS not working correctly

on page 682

FCoE devices unable to log in

on page 683

Traffic is not being forwarded

on page 684

ISL does not come up on some ports

on page 685

License is not properly installed

on page 688

Packets are dropped in hardware

on page 689

Need to recover password for Brocade VDX 8770 or VDX 67xx

on page 697

Ping fails

on page 705

QoS configuration causes tail drops

on page 705

QoS is not marking or treating packets correctly

on page 705

RBridge ID is duplicated

on page 706

SNMP MIBs report incorrect values

on page 706

SNMP traps are missing

on page 706

Telnet operation into the switch fails

on page 706

Trunk member not used

on page 707

Upgrade fails

on page 709

VCS Fabric cannot be formed

on page 709

vLAG cannot be formed

on page 710

Zoning conflict needs resolution

on page 711

Zone does not form correctly

on page 712

AMPP is not working

Configuring Brocade Automatic Migration of Port Profiles (AMPP) is complex. It works in standalone
mode and VCS Fabric mode. For details on configuring AMPP, refer to

Configuring AMPP

on page 327.

Problems encountered while using AMPP are usually the result of configuration errors in the port-profile
itself, errors in the associated virtual machine (VM) configuration, or compatibility problems between the
host adapters and AMPP. Specifically, AMPP problems can be caused by the following conditions:

• A port-profile configuration does not exist on the target switch or does not contain a basic switchport

and VLAN configuration. Refer to

Verifying the port-profile configuration

on page 678.

• The VM MAC address does not appear in the MAC address table. Refer to

Verifying the VM MAC

address

on page 678.

Troubleshooting standard issues

Network OS Administrator’s Guide

677

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