HP Storage Essentials Enterprise Edition Software - Manual (Page 752)

Troubleshooting 714
A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN
Properly
Although full monitoring and management support is available only to those devices for which there
is a provider, the software's topology displays other devices found on your storage area network
(SAN) to give you a more complete view. However, because these devices do not have a provider,
only basic information is returned. In some cases, as with the Sun StorEdge A5000 JBOD (just a
bunch of disks), the Worldwide Name (WWN) presented and reported to the management server
may be different from the official WWN of the device, as the management server reports the
WWN of the port connected to the fabric.
Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error”
During Discovery Data Collection
While performing a Discovery Data Collection, the Sun 6920 provider will return the error
“ReplicatorSQLException: Database create error” under certain circumstances. This error appears in
the management server logs but can be safely ignored. Sun Microsystems is aware of this issue.
Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems
Mirrored volumes are not represented properly by the management server. You cannot use the
management server to provision mirrored volumes on Sun 6920 storage system.
Unable to Monitor McDATA Switches
McDATA switches use the Fibre Channel Switch Application Programming Interface (SWAPI) to
communicate with devices on the network. The McDATA switches allow only one SWAPI connection
at a time. For example, if the management server discovers the IP address of the McDATA switch,
other management servers and third-party software are not able to communicate with the switch
using SWAPI.
Use Enterprise Fabric Connectivity (EFC) Manager to communicate with the McDATA switch. EFC
Manager versions 7.0 and later can communicate with the management server and the switch. This
configuration lets multiple instances of the management server or other clients contact EFC
Manager, which in turn provides information about the switch. To communicate with the EFC
Manager, discover the McDATA switches as described in ” Discovering Switches, Storage Systems,
NAS Devices, and Tape Libraries ” on page 19.
IMPORTANT: EFC Manager uses the SWAPI connection, preventing other third-party software from
contacting the switch.
Unable to Detect a Host Bus Adapter
The software is unable to detect a host bus adapter if you install its driver before you have
completed installing the Solaris operating system for the first time, for example, if you installed the
HBA drives too early when you used JumpStart to install Solaris. The best way to install the HBA
driver is to install it after Solaris has been installed and is running.