HP Storage Essentials Enterprise Edition Software - Manual (Page 493)

HP Storage Essentials SRM 6.0 User Guide 455
The report template is displayed. You will not see any data reported, only placeholders, as shown in
the following figure.
Figure 102 Report Template Displayed
1. To view the report with its data, click the View tab.
2. The database for the management server must be running on the management server to be able
to view active data in the report. Verify that the OracleOraHome92TNSListener service is
running on the management server.
If you do not see any text, verify that the management server has collected this data. See which
tables in your custom report map to pre-existing reports. Use the table in ” About Creating
Custom Reports ” on page 444 as a guideline, and then access Reporter on the management
server and verify that the corresponding reports are displaying information.
If you are running Report Designer remotely from the management server and you cannot view
active data in your reports even with the Oracle database running, verify that you did the
following when you installed Report Designer.
• Save classes12.jar from the management server on your computer and pointed this file in the
class path when you installed Report Designer. If so, the file is listed in [Report Designer
installation directory]\jreport.bat
.
• Verify that the connection information for the catalog is correct. Open the catalog and
expand the Connection node. Verify that the IP address/DNS name listed is correct.
If you are still having problems, verify that the network from your computer to the management
server is stable. Try accessing the management server console from your computer as a test.
3. To view live data in your custom reports, the management server does not need to be running;
however, the Oracle database for the management server does need to be running.
4. Click File > Save Template to save the report.